Join ACTO as a Managed Services Specialist, enabling customer engagement through remote support in the Greater Toronto Area. Collaborate with pharma and medical tech companies to enhance client success.In this full-time position, you will serve as a key point of contact for various pharmaceutical and medical technology clients. Your role will involve managing assets in ACTO Omnichannel, organizing training sessions, and conducting health checks. You will also drive adoption through effective product demonstrations and tangible milestone achievements, ensuring robust client relationships throughout their journey.Key Responsibilities:Deliver Managed Services to Pharma and MedTech clientsCreate and manage assets and content within ACTOConduct trainings, including workshops and custom guidesPerform health checks and audits on domainsDrive client adoption with product demonstrationsRequirements:2+ years in software implementationBackground in Life Sciences or Applied ScienceStrong communication and time management skillsExperience with agile implementation approachesEmpathic approach to client relationshipsBring your implementation expertise to ACTO and contribute to meaningful patient outcomes.