Assistant Front Office Manager (18-Months Contract)Hyatt Regency Vancouver is seeking a talented, career‑minded, dedicated guest service professional with a passion for excellence to join our Front Office Management team.ResponsibilitiesOversee the general functions of Front Office, PBX, Housekeeping, Guest Services, Engineering and SecurityAble to check in and check out guestsLearn the duties of Assistant Front Office Manager and Night Audit to assist guests and associates (e.G. reports, guest request tracking, etc.)Responsible for the security of the hotel and responding to emergency situations in conjunction with Engineering and Security during all shiftsAssist Rooms departments with their daily duties (Financial Reporting, Goal Tracking, etc.)Handle guest needs and queries in a polite and professional mannerAssist the Director of Operations and Assistant Director of Operations with Rooms projects and controlsProvide support for all departments and associatesSalary range: $67,000 - $70,000 per year.BenefitsDiscounted lodging accommodations at Hyatt worldwideDiscounts on food and beverageDiscounted transit passesRecognition programsExcellent training and professional developmentEmployer RRSP matchingExtended Health Benefits for you and your dependentsRequirementsMust be legally eligible to work in Canada.



The hotel is unable to assist candidates in obtaining Canadian work authorization.Possess a true desire to satisfy the needs of others in a quick‑paced environment.Must be able to act independently and with minimal supervision.Must be available to work graveyard shifts with flexible days off depending on business needs.At least one‑year management or supervisory experience in the hospitality industry. Must have previous hotel Front Office and/or customer service experience.Proven strong leadership and coaching skills.Must possess excellent and refined communication skills, both written and verbal, and with a diverse group of individuals and guests.Must be able to make quick and sound decisions and respond to any emergency situations in a mature and qualified manner.Must possess excellent computer skills (Microsoft Office, spreadsheets, etc.).Experience with Opera or other front office software is an asset.Previous experience in a unionized workplace is preferred.Knowledge of a second language is an asset.Physical Aspects of PositionConstant standing throughout shiftConstant writing, typing and computing throughout shiftFrequent walking throughout the shiftOccasional kneeling, pushing, pulling and liftingOccasional ascending or descending stairs and rampsWe welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.#J-18808-Ljbffr

📌 Assistant Front Office Manager (18-Months Contract) - C$67,000 - C$70,000 A Year (Winnipeg)
🏢 Hyatt Regency
📍 Winnipeg