Step into a rewarding role as a Bilingual Support Specialist with Richardson Wealth, where you provide vital assistance to Advisors and clients. This position is key to ensuring efficient service through strong communication and digital support.As a part of a high-performing team, you will engage with clients and Advisors, addressing their inquiries and enhancing their experience with digital service channels. Your role includes documenting actions and escalating complex issues to ensure prompt resolution. Demonstrating professionalism and empathy is essential in every interaction.Key Responsibilities:Offer professional support to client-facing systemsRespond accurately to phone and email inquiriesGuide users through digital tools and troubleshootingKeep detailed documentation of inquiries and resolutionsWork closely with internal teams for issue resolutionRequirements:1-2 years of client support experience preferredStrong computer and digital platform skillsClear communication skills in French and EnglishAbility to manage inquiries under pressureExperience in wealth management a plusJoin Richardson Wealth to leverage your expertise and support client success in a thriving setting.

📌 Bilingual Support Specialist At Richardson Wealth (Calgary)
🏢 Richardson Wealth
📍 Calgary