Job descriptionCompany DescriptionCodan (Canada) Inc. (CCI) is the Toronto office of Conyers (conyers.Com), a leading international law firm advising on the laws of Bermuda, the British Virgin Islands and the Cayman Islands. Conyers has over 140 lawyers in six offices worldwide and is affiliated with the Conyers Client Services group of companies, which provide corporate administration, secretarial, trust and management services. CCI is devoted to providing superior technology, marketing, innovation and project management support to the Conyers user community. We are a young, dynamic company where talented, creative, results-oriented technology professionals can thrive.Role and ResponsibilitiesWe are seeking a detail-oriented and technically skilled Application Support Analyst to maintain and support the firm’s financial systems. This role is ideal for a candidate with a passion for technology, hands-on experience with enterprise-level software, and a proven ability to collaborate with both internal teams and external vendors. The successful candidate will act as a subject matter expert and play a key role in ensuring the stability, performance, and continuous improvement of our financial applications.What Will You Do· Manage core financial applications including Intapp Time, ARCS, and serve as a backup for Elite 3E.· Investigate, troubleshoot, and resolve incidents, service requests, and application issues,



ensuring timely resolution and communication.· Collaborate closely with Finance Department leadership to understand business needs and provide system expertise.· Interface with external vendors to escalate and resolve issues that require specialized support.· Participate in architecture and design discussions around solutions and enhancements· Build and maintain test and production environments including but not limited to: ensuring required patching is maintained, including testing, and support application integrations· Work cross-functionally with internal IT teams to replicate issues, perform root cause analysis, and implement long-term solutions.· Provide guidance on application performance, scalability, reliability, and security best practices.What You’ll Need· Completed a University degree or equivalent experience. A degree in Computer Science or Engineering is an asset; · 4+ years of experience of application support· Experience working with Intapp Time, ARCS and Elite 3E· Candidates must have strong SQL skills· Experience with report writing, data analysis, and gathering business requirements to support financial systems and decision-making.· Ability to proactively communicate status & issues· Capable self-starter who takes initiative to solve problems and streamlines processes· Solid organizational skills including attention to detail· Quick learner with ability to pick up new technologies/skills and business knowledge· Finance background or experience in supporting financial applications in a Law firm preferred· Knowledge of scripting languages is an assetSalary Range - $80,000 - $105,000 base pay per annum + benefits Codan (Canada) Inc. is an Equal Chance Employer. We will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform us of the nature of any accommodation(s) that you may require.

📌 Application Support Analyst - C$80,000 - C$105,000 A Year (Hamilton)
🏢 Codan (Canada
📍 Hamilton