At The Authentic T-Shirt Company®/SanMar Canada, we're more than just a leading distributor of high-quality apparel; we're a company that people love to be a part of. As Canada's leading wholesale distributor in the imprintable apparel industry, we've built a reputation for excellence, and it all starts with our people. When you join us, you're not just clocking in. You're becoming part of a vibrant, supportive team that celebrates creativity, encourages growth, and values every voice at the table. We're currently looking for a Warehouse Supervisortojoin our incredible team inWhitby, ON.Come see what makes SanMar Canada different, and discover what's possible when you're part of something authentic.JOB SUMMARYReporting directly to the Warehouse Manager, the Whitby Warehouse Supervisor oversees all warehouse operations. The Whitby Warehouse Supervisor is responsible for the efficient flow of goods in and out of the warehouse to maximize customer responsiveness and satisfaction. The Whitby Warehouse Supervisor will ensure that all warehouse service objectives are met while maintaining expenses within established operating budgets. Additional responsibilities include facility maintenance and maintaining the intergroup relationships required for successful operations.Required Qualifications & ExperienceA minimum of 5 years managerial experience in a distribution operations environmentMust possess strong negotiating skills and a demonstrated ability to manage people in a team environmentMust be computer literate (Microsoft Office / Windows / Warehouse Mgmt. Technology)Possess and display a high level of self-motivationMust possess exceptional conflict resolution skills, diplomacy, and tactMust demonstrate critical thinking abilities on a continuous basisAdvanced knowledge of reviewing, analyzing, implementing, and improving KPI'sMust be highly disciplined in time managementMust possess excellent communication and interpersonal skills, both verbal and writtenMust be fully fluent in English ‐ reading, writing, and verbalAbility to work with minimal supervision and demonstrate strong leadership skillsMHE certifiedMust be able to safely operate the Order Picker and WalkieWorking Conditions40 hours per week; occasional overtime required to meet departmental needsContinuous walking, bending, pushing, pulling, stretching and lifting up to 50 lbsMust be capable of working in both an office and warehouse environmentAble to work from a platform at heights of 20 feet or moreUse of a ladderPeriodic travel required to warehouses and/or management meetingsMust wear CSA-approved safety footwear with protective steel toes and personal protective equipment as requiredJob ResponsibilitiesManage and maintain all operations of the WarehouseEnsure that departmental targets are set and consistently met (e.G. receiving turnaround, order processing turnaround and accuracy, cycle count program)Manage the workflow of all Inbound Operations from receiving to put awayResponsible for activities in receiving, picking, checking, replenishment, shipping,



and pickup operationsResponsible for resource planning, meeting daily goalsResponsible for meeting or exceeding established outbound customer service objective standardsResponsible for processing, invoicing, and shipping all orders placed before 5:00 PM to meet customer deadline expectationsReview specific GL expense account reports to meet budget restraintsEnsure effective supervision of all warehouse functionsLead and manage a team of lead hands and warehouse associates in a fast-paced environment to achieve required objectivesEnsure that departmental targets are set and consistently met (e.G). receiving turnaround, order processing turnaround, and accuracy, cycle count programSet and maintain departmental targets for efficiency and accuracy to ensure that the flow of goods through the facility is done in an optimum mannerResponsible for training and cross‐training of staff to ensure the continued efficient operation of the department on all warehouse functionsEnsure that annual and monthly reviews are done on timeSuccessfully manage process improvement projects and possess the ability to react to change productively and proactivelyRequest staffing needs from the Warehouse ManagerEnsure that the warehouse is protected, secure, and complies with OHS regulations & enforce safety rules and regulationsEnsure effective management of inventory in the warehouseResponsible for conducting all performance appraisals for direct reports in a timely mannerProvide effective coaching and feedback on a regular basis to direct reportsResponsible for enforcing and developing, training, and mentoring associates on a regular basis to ensure KPI's are continuously being metLead monthly individual KPI meetings to ensure timely completionResponsible for accessing/amending ADP daily to ensure employee hours are correct prior to payroll processingResponsible for the implementation and handling of employee job code changesPrepare disciplinary documentation for employees who are underperforming or display problematic behaviourResponsible for carrying out employee disciplinary action as per the Progressive Discipline PolicyEnsure inbound receiving process flows smoothly from offloading to put awayEnsure put-away process is completed as quickly and accurately as possibleResponsible for updating off-site storage log regularly and accuratelyActively assists the JHSC with investigations and resolving any past, ongoing and new findingsComplete and submit employee incident reports to the Warehouse Managers and Human Resources right awayMaintain valid first aid certificationResearch, discuss, and implement process improvementsIn accordance with our Management Payroll Reporting Policy & SOP,



the Warehouse Supervisor must:Be aware of the payroll cutoff and processing datesReview timesheets and correct any inaccuracies prior to submitting to the Warehouse ManagerReport any payroll discrepancies to the Payroll Department immediately in writingProvide training or retraining to employees on the proper use of the ADP systemEnforce safety rules and regulationsPromote SanMar Canada's Vision, Values, and Mission statementAdhere to current and future company policies and standards to ensure a safe and agreeable working environmentResponsible for properly communicating and training department staff on current and futurecompany policies and standards to ensure a safe and agreeable working environmentResponsible for ensuring all policies are adhered to and must communicate any breach of policy to Human Resources or Senior ManagementAssist in other areas of the Warehouse department and perform additional duties as required by managementWorking Relationships & CommunicationsConducts general warehouse meetingsShares input and ideas regarding regular team-building eventsCoach's employees in warehouse proceduresAddresses customer service concerns and inquiriesWorks in cooperation and communicates effectively with all levels of the SanMar Canada teamWorks closely with all internal departments to ensure superior customer serviceWorks closely with the Human Resource Department, providing support and feedback to continuously improve policies, s ensuring they are successfully implemented and enforcedWorks closely with the co‐chair and members of the JHSC to ensure safety remains a top priorityKeeps co‐workers informed of activities that have implications to their department/respective shiftCollaborates with the operations leadership team to maintain and improve a progressive company cultureSupports senior leadership in the execution of strategic plans and works together with workmates to understand, communicate, and attain business goalsMaintains a facilitating role with subordinatesHas the ability to give and take constructive criticismSupports and responds to SanMar Canada's customers' needs and requests in a timely mannerOpenly communicates any successes, concerns, or problems related to the jobMust hold themselves and the warehouse team accountable – communicating successes and feedback on a regular basisMaintains a positive, upbeat attitude and promotes high team morale while focusing on productivity, accuracy, inventory control, and overall performance of staff in the warehouseActively supports the development, training, and performance of the operations teamPromotes a safe and positive culture at all timesJoin an AMAZING team, and enjoy SanMar Canada's perks!The Authentic T-Shirt Company/SanMar Canada is an Equal Opportunity Employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.We thank all applicants for their interest, however, only those considered for an interview will be contacted.

📌 Warehouse Supervisor - (Morning Shift 8:30 Am - 5:00 Pm) (Whitby)
🏢 The Authentic T-Shirt Company® /SanMar Canada
📍 Whitby