Skyridge Corporation is looking for an exceptional Senior Service & UX Designer to join us as a subcontractor supporting a major government digital modernization initiative. You’ll work directly with the Government Unit on a multi‑year transformation of housing programs, digital services, and enterprise platforms including Microsoft Dynamics 365 and the Partner Portal.If you’re passionate about human‑centred design, service transformation, and building accessible, intuitive digital experiences that impact thousands of Albertans — this role is for you.What You’ll DoAs the Senior Service & UX Designer, you’ll be the design lead embedded within ASHC’s Digital Business Solutions team. Your work will shape the future of housing services across Alberta.Human‑Centred Design & ResearchLead discovery activities, user interviews, workshops, and usability testingMap current and future state service journeys and blueprintsTranslate research insights into transparent design direction and measurable improvementsCreate IA, user flows, wireframes, prototypes, and high‑fidelity UI designsContribute to enterprise design systems (components, tokens, patterns)Ensure accessibility compliance (WCAG 2.2 AA) across all design outputsDigital Service & Product DesignDesign citizen‑facing, partner‑facing,



and internal digital servicesSimplify complex workflows and improve usability across platformsAlign design decisions with business goals, policy requirements, and service outcomesAgile Delivery & Design LeadershipWork closely with Product Managers, BAs, Developers, Architects, and QAParticipate in sprint ceremonies and iterative delivery cyclesFacilitate workshops, design reviews, and stakeholder sessionsSupport design QA and validate implemented solutionsWhat You BringRequired Experience10+ years in UX, UI, and Service Design within complex enterprise environments5+ years supporting digital transformation in government, public sector, or regulated industriesDeep experience with user research, journey mapping, blueprinting, and prototypingExperience designing enterprise digital platforms and responsive web appsProven ability to build and maintain design systemsStrong understanding of accessibility standards (WCAG 2.2 AA)Comfortable working in Agile teams and facilitating workshopsEducationDiploma or degree in Interaction Design, HCI, UX Design, Product Design, Industrial Design, Graphic Design, Computer Science, or related field.ToolsExperience with Microsoft Dynamics 365 is an assetCompensation: Hourly rate (negotiated based on experience)#J-18808-Ljbffr

📌 Senior Service And Ux Designer (Edmonton)
🏢 Skyridge
📍 Edmonton