OverviewThis role focuses on leading a high-performing team and delivering a world-class guest experience in a multi-million-dollar restaurant environment. You will attract, retain, and develop a team of 50-100 individuals, while driving personal and team growth and executing quarterly strategic planning with high standards in product, profit, setting and guest experience. You lead with warmth and care from the moment guests enter, delivering a seamless, personalized guest experience that is unmistakably JOEY. You provide leadership and professionalism, and you are unwavering in demanding and challenging situations.ResponsibilitiesAs a Service Leader, contribute to the overall success of the restaurant and its people by leading, developing and guiding a large team, delivering quarterly strategic goals, and upholding high standards in product, profit, environment and guest experience.As a Guest Service Team Leader, create a world-class guest experience from entry through departure, delivering warmth, care and a highly orchestrated, personalized experience that reflects the JOEY brand.RequirementsProven ability to make decisions and empower others. You are a natural leader.A passion for hospitality and creating world-class experiencesA desire to learn and grow through personal and career developmentAn entrepreneurial mindset. You see things from a new perspectiveCore ValuesYou value honesty and humility.



You have integrity and do what you sayYou approach life with fearless determination and a sense of funYou are creative, risk-taking, visionary and cutting edge. You choose to leadYou contribute to a strong culture and are committed to the teamYou are passionate about quality and professionalismYou believe in unleashing the potential in othersBenefitsCompetitive compensation opportunityFlexible scheduling to accommodate your personal and family needsOngoing mentorship to support personal and professional goalsFun, Team-driven and inclusive communityDynamic, fast-paced, and agile work environmentWorld-class Culinary and Service trainingCompete through culinary and bar challengesMeal discountsFitness membership discountsRecruiting & Referral bonus program incentivesYour journey starts here.If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants; however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: OtherIndustries: Restaurants

📌 Shift Leader / Guest Services Leader - Joey Polo Park (Winnipeg)
🏢 JOEY Restaurant Group
📍 Winnipeg