Company Perks and RewardsCompetitive compensationProfessional development and educationEmployee recognition and reward programsThe Job!As a Community Management Specialist, you will engage with customers and fans across social media channels in a brand-aligned tone. You will also:Build relationships with advocates, superfans, and notable user-generated content (UGC) creators.Monitor forums, groups, and online conversations to understand sentiment and emerging trends.Support vehicle and campaign launches with proactive engagement and FAQs.Curate, organize, and manage high-quality UGC for brand storytelling, including rights management.Track engagement metrics, sentiment trends, and recurring questions to inform internal teams.Manage sensitive topics and escalations in collaboration with internal stakeholders.What you bring to the jobYou are someone with hands‑on experience with major social platforms (Facebook, Instagram, YouTube, LinkedIn) and problem‑solving, critical thinking, and sound judgment in prioritizing sensitive issues.Post‑secondary education in Communications, Public Relations, Marketing, or related field.2–3 years of professional experience in community management, social media,



or customer engagement.Robust written communication skills and ability to adapt tone for different audiences while maintaining brand voice.Experience with third‑party social tools (e.G., Hootsuite, Sprinklr, Sprout Social, Emplifi) is a plus.Ability to monitor, report, and translate social KPIs and engagement metrics into actionable insights.Customer‑focused mindset with professionalism, empathy, authenticity, and attention to detail.Ability to collaborate cross‑functionally to address customer concerns.Bilingual in French and English (spoken and written) is an assetQualified job seekers are asked to apply with attention to Shannan Willoughby/Rujeeka Manoharan. Reference #13937.Expected Compensation: CAD $29.50 - $37.20 per hour.Existing Position Vacancy: YesI really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in‑person interview will be asked whether specific accommodations are needed to support a personal disability.You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and LinkedIn pages. Follow us on Facebook for job searching tips and other updates.#J-18808-Ljbffr

📌 Community Management Specialist - C$29.5 - C$37.2 An Hour (Winnipeg)
🏢 Options Consulting Solutions
📍 Winnipeg