Finance Department HybridFull Time, PermanentLevel 11Requisition Number: FIN- Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options in office and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.Overview Reporting to the Chief Financial Officer, the Associate Director, Financial Operations provides operational leadership for Covenant House Toronto’s accounting, payroll, financial reporting, audit, charitable regulatory reporting, internal controls, procurement and financial operations. The role is accountable for accurate, timely and reliable financial information and for sustaining a strong, practical control environment.This is a hands‑on leadership role for a technically strong accountant who can preserve operational continuity while modernizing financial operations. The Associate Director will lead full-cycle accounting and procurement, complex payroll oversight, audit readiness and regulatory filings, including the annual CRA T3010 Registered Charity Information Return. The role will also advance the effective use of Net Suite, Power BI and related systems, drawing on Sage experience where relevant to legacy processes and transition requirements.As Covenant House Toronto transforms its finance function, the Associate Director will develop people, document institutional knowledge, standardize processes and embed scalable controls. Over time, the role will extend a collaborative, risk-based operational assurance approach across the agency, introducing leading practices without creating unnecessary administrative burden or compromising service to internal partners or youth.We are currently recruiting for 1 Full‑time Permanent Associate Director, Finance Operations. This is a replacement position within the organization.Responsibilities Financial Operations and Full-Cycle AccountingLead all aspects of monthly, quarterly and annual close processes, including journal entries, reconciliations, accruals, deferrals, allocations and supporting working papers.Ensure the integrity of the general ledger, chart of accounts, financial dimensions and underlying financial data.Oversee procurement, accounts payable, accounts receivable, cash and banking transactions,



fixed assets, restricted and designated funds, and financial recordkeeping.Ensure accurate accounting across programs, departments, projects, funding sources and legal or reporting entities, as applicable.Prepare and review timely financial statements, schedules and management reports in accordance with applicable accounting standards and organizational policies.Maintain clear procedures, accountabilities and service standards for core finance operations.Internal Controls, Risk and Operational AssuranceOwn and continuously strengthen the financial internal control framework, including controls over close, journal entries, reconciliations, payments, revenue, payroll, procurement, cash, banking, system access and segregation of duties.Develop a risk-based program of internal control reviews and operational assurance, beginning with Finance processes and expanding to priority agency processes over time.Assess process design and control effectiveness, identify gaps or duplication, document findings and agree practical corrective actions with process owners.Partner with operational leaders to introduce scalable leading practices that improve stewardship, consistency and accountability without disrupting business service or creating unnecessary bureaucracy.Apply a service‑oriented approach to controls by considering risk, cost, effort and operational impact when recommending changes.Monitor remediation plans and recurring control issues, escalating significant risks appropriately.Support enterprise risk management, fraud prevention, policy compliance and protection of organizational assets.External Audit and Technical AccountingLead annual external audit planning and execution, including preparation of audit schedules, working papers, financial statement support and coordination of responses.Maintain year‑round audit readiness and high‑quality documentation so that audit requirements are addressed efficiently and accurately.Act as a key liaison with external auditors and coordinate management responses and remediation of audit or control findings.Research, interpret and apply accounting standards and provide clear recommendations on complex or emerging technical accounting matters.Lead implementation of new accounting policies, standards and reporting requirements.Support funder, government, compliance and other assurance reviews as required.Payroll OversightProvide oversight of complex payroll operations, controls, reconciliations,



remittances and reporting requirements.Ensure payroll transactions are complete, accurate, appropriately approved and correctly recorded and allocated across programs, departments, positions, projects and funding sources.Partner with People and Culture and payroll service providers to resolve issues, strengthen data integrity and improve end‑to‑end processes.Maintain effective controls over employee changes, payroll inputs, interfaces or imports, payments, liabilities and year‑end reporting.Identify opportunities to streamline payroll accounting, labour‑cost reporting and related reconciliations.Charitable, Tax and Regulatory ReportingLead the preparation, review and timely filing of the annual online CRA T3010 Registered Charity Information Return and related supporting schedules.Modernize the T3010 preparation process through clear ownership, documented data sources, reconciliations, review controls and an efficient repeatable filing calendar.Ensure charitable filings are complete, accurate, consistent with audited financial information and supported by appropriate documentation.Oversee other applicable tax, statutory and regulatory filings and remittances, coordinating specialized external advice where required.Monitor changes in charitable, accounting and regulatory reporting requirements and recommend appropriate responses.Support transparent reporting for restricted contributions, government funding, donor obligations and Board‑designated funds.Financial Systems and Process TransformationProvide financial operations leadership for the adoption, stabilization and optimization of Net Suite.Translate accounting, compliance and control requirements into practical system workflows, roles, approvals, reports and operating procedures.Promote consistent system use and reduce reliance on manual spreadsheets, duplicate entry and unsupported workarounds.Partner with the Director, Finance & Analytics and other stakeholders to advance Power BI reporting, data quality, automation and integration priorities.Apply knowledge of Sage and legacy processes to support transition, reconciliation, historical understanding and decommissioning activities where applicable.Prioritize transformation opportunities based on risk reduction, service impact, staff capacity, control value and operational benefit.Ensure process changes are documented, tested, communicated and supported after implementation.People Leadership, Development and Change EnablementLead, coach and develop a high‑performing financial operations team through clear expectations, regular feedback and meaningful development plans.Assess capability gaps and create practical learning plans to build technical accounting, controls, Net Suite, Power BI, data literacy and process-improvement skills.Enable staff to move from transaction processing toward stronger ownership, analysis, problem-solving and internal service.Lead knowledge

📌 Associate Director, Financial Operations (Toronto)
🏢 Covenant House Toronto
📍 Toronto