Genesys is seeking a Principal AI Solutions Architect to own the architecture and end-to-end delivery of sophisticated IVR, routing, and AI-powered self-service solutions. You will translate complex CX requirements into scalable architectures, shaping outcomes across enterprise customers and partner teams.This role blends hands-on development with architecture, consulting, and Agile leadership, influencing API usage and platform improvements.#J-18808-Ljbffr
📌 Senior Ai Solutions Architect For Customer Experience (Canada)
🏢 Genesys
📍 Canada
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