Lead operations at W. W. Grainger’s Service Centre, focused on driving revenue and enhancement through strategic planning and team leadership. Combine operational excellence with customer satisfaction in a key managerial role.As the Service Centre Manager, you will report directly to the Senior Manager of Services and Field Safety. This position requires a minimum of 5 years of experience in technical service management, with proven leadership abilities. Your role will encompass managing operating expenses, engaging with customers, and enhancing service delivery.Key Responsibilities:



- Grow market share and revenue through strategic planning - Manage operating expenses and Pn L ownership - Oversee a team of service technicians and their development - Ensure compliance with regulatory requirements and SOPs - Establish continuous improvement for operational profitabilityRequirements: - Minimum 5 years of technical/industrial management experience - Demonstrated team leadership and coaching skills - Proven track record in driving revenue and profitability - Robust ability in building customer relationships - Ability to travel 50% of the timeElevate Grainger's Service Centre through effective management, operational oversight, and customer-centric strategies.#J-18808-Ljbffr

📌 Service Centre Manager At Grainger (Quebec City)
🏢 Grainger
📍 Quebec City