Your roleThe Product Management team is responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to the company’s services. They ensure our services solve important and urgent market problems.Project management staff ensure development, operations, and implementation projects are completed smoothly and efficiently.A Project Manager manages the company’s implementation, development, and configuration projects; identifies and manages intra‑team dependencies between the various functions to keep the team’s work effort feasible and deliver business value. The Project Manager facilitates processes, supports project execution, escalates impediments, manages risk, and drives project‑level continuous improvement. The Project Manager must allocate and optimize resources within projects and any additional required work, creatively defining the project pacing and obtaining incremental benefits before the project is complete.Your responsibilitiesLead project planning and coordination for the delivery of one or more larger team initiatives (feature sets), working with product management on scope and with component teams on delivery approach and phasing.Work with component teams to compile work estimates and planning assumptions, socializing overall target milestones per initiative based on those estimates and assumptions.Identify and coordinate dependencies throughout the development life cycle and track key project gates (including stakeholder, architectural and security reviews) to completion.Work closely with component teams and owners of integration testing environments to ensure readiness and effective alignment across teams for integration tests, refining the approach as the company moves to increased agility.Collaborate with colleagues and key stakeholders to actively remove obstacles blocking progress and ensure releases and initiatives stay on schedule,



escalating to engineering management or program management as appropriate.Proactively identify and manage delivery risks in accordance with the company’s risk management framework.Track progress against target completion dates of releases and initiatives using Jira and other tools, working with component teams and senior program management to resolve any impacting issues.Report on progress at the appropriate meetings (project‑specific and company‑wide) following the company’s project management framework.Acquire a high‑level understanding of the design, business logic, and technical architecture of the relevant products and become a subject‑matter expert sufficient to support effective project delivery for priority initiatives.Champion process improvements that increase project predictability; identify opportunities to streamline and provide visibility into critical cross‑component delivery activities.Assist teams in breaking down and scheduling work activities.Provide guidance and assistance in resolving issues and removing roadblocks.Provide input on resourcing to address critical bottlenecks.About youDegree or equivalent in engineering, computer science, or another related field.3+ years of full‑lifecycle software development project management experience, including planning, monitoring, risk and issue management, and reporting on status.Experience delivering projects using Agile, Scrum, and hybrid development methodologies.Experience driving initiatives and collaborating with stakeholders across organizations,



including remote teams in multiple geographies.Strong communication skills for both technical and non‑technical audiences.Robust organizational, planning, stakeholder management, and documentation skills.Experience with SaaS, messaging platforms, or data integration for enterprise markets (desirable).Desirable skillsOne or more agile/project management qualifications (e.G. PMP, Prince2 Practitioner, Scrum Master, Six Sigma).CompensationGlobal Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values.We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, a maternity/parental enhancement program, bonus, and an RRSP contribution matching program.For Vancouver‑based employees, we provide a subsidized meal program courtesy of our in‑house culinary team.British Columbia – Base salary range: $95,000–$120,000 CADWhat you can expectAt Global Relay, there’s no ceiling to what you can achieve. You’ll receive the mentoring, coaching, and support you need to reach your career goals and be part of a culture that breeds creativity and rewards perseverance and hard work.Global Relay is an equal‑opportunity employer committed to diversity, equity, and inclusion.We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.To learn more about our business, culture, and community involvement, visit www.Globalrelay.Com.#J-18808-Ljbffr

📌 Project Manager, Unified Communications - C$95,000 - C$120,000 A Year (Winnipeg)
🏢 Global Relay
📍 Winnipeg