Job Posting #2514 Job Title: Shelter Support Worker Part Time, Permanent Provides referrals, support, guidance, and problem solving to residents and crisis line callers. This position is responsible for the implementation and ongoing service delivery of residential programs.

Qualifications: Bachelor’s degree in social work or a related field in human services and minimum of one-year recent related work in similar environment required or an equivalent combination of education, training and experience is required. Direct program delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs. Bona fide occupational requirement for self-identified women and non-binary candidates.

Classification and Grid: Integrated-Family Support Worker/Transition House Worker, Grid 12 (JJEP Wage Grid), Step 1 Saturday: 3:00pm - 11:00pm Starting Pay Rate: $30.95 per hour Additional Information: This position supports an essential service working with direct client contact, requires union membership, satisfactory completion of a criminal records search, explicit drivers abstract and Standard First Aid Certificate. Screens prospective residents for suitability prior to admission.



Assesses needs and risks and orients new residents to services and supports available during their stay.

Provides emotional support and assesses clients’ immediate needs. Plans, prepares, and conducts short-term group or individual counselling sessions using techniques such as active listening, conflict resolution, and basic group counselling techniques. Facilitates support group in shelter and in community and provides life-skills training in social and interpersonal skills.

Liaises with and/or advocates for the interest of the client with other community service providers such in areas related to legal or social assistance, medical care, housing, counselling, children’s or emergency services. Provides liaison and advocacy to clients of other professionals, agencies and/or the community by providing education or serving on relevant community committees Participates in back up schedule rotation as scheduled. Orients and assigns duties to volunteers/practicum students Knowledge of group process and facilitation techniques • Ability to work effectively with other program staff, therapists, social workers, and other related personnel.

Support is often related to long-term impacts of physical, financial, verbal, sexual and

📌 2514 - Part Time Permanent Transition House Worker (Victoria)
🏢 Victoria Women's Transition House
📍 Victoria