Become a trusted advisor at 360Learning as a Remote Solution Expert. Support strategic customers by delivering tailored solutions that enhance product adoption and maximize their use of the platform. As a Solution Expert, you will engage with enterprise clients and manage a portfolio focused on driving product efficiency and technical integration.
Your role involves leveraging consulting expertise to understand client needs, implement integrations, and perform solution audits. Collaborate closely with Sales and Customer Success to ensure high-value delivery. Key Responsibilities:
- Manage a portfolio of enterprise clients effectively
- Analyze advanced client needs for tailored solutions
- Implement API integrations and platform audits
- Deliver professional services to existing customer base
- Develop repeatable processes to enhance delivery quality Requirements:
- 3 years of skilled consulting experience
- Familiarity with SaaS product deployments
- Ability to work with APIs and SSO configuration
- Strong project management skills
- Client-first, solution-oriented mindset Your expertise will directly contribute to enhancing client satisfaction and platform utilization at 360Learning.