Supervisor, Transfers (Toronto)

Supervisor, Transfers (Toronto)

16 Oct
|
Aviso Wealth
|
Toronto

16 Oct

Aviso Wealth

Toronto

Aviso Wealth: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at The Chance We’re looking for a Supervisor, Transfers to join our Operations team. Reporting to the Manager of Operations, the Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met. Supervisory responsibilities include recruiting, training, coaching, mentoring, and scheduling of staff, including overseeing new employee onboarding and providing career development planning and opportunities. As oneaviso We Care – Youdo the right thing forclients,partnersand colleagues. Youbuild trusted relationships,championservice excellence, andcontribute to a culture where people feel valued and supported We Dare –You challenge the status quo with bold ideasand fresh perspectives. Youembrace change, seek opportunities toinnovateand are comfortable exploring new ways of working We Share – Youcollaborate openlyand build meaningful relationships. Youseek outdiverse perspectives,



share yourknowledgeand work together to helpcolleagues,clientsand partners succeed We Deliver – Youtake ownership of your work,honouryourcommitmentsand focus on delivering meaningful results.You hold yourself accountable and continuously look for ways toimprove What your day looks like Set and monitor standards for departmental procedures, ensuring quality, accuracy and efficiency maintaining SLA’s Set positive leadership tone through gaining respect of staff, peers and stakeholders Ensure staff members receive timely and appropriate training and development Coach staff to increase performance while increasing/maintaining employee engagement and career growth and support onboarding of new employees Ensure all processes and procedures are current in all manuals – internal and external, including departmental SLAs Responsible for internal and external communications while following the appropriate channels for distribution, liaising with external vendors and trustees as required Analyze current business practices and identify areas within the department for process improvements, make recommendations and implement procedures to streamline workflow Handle departmental project related work and participate in the implementation of department and division initiatives as required and delegate as necessary Support staff with escalated or complex issues and respond to all customer inquiries (internal/external) and ensure customer service levels are maintained within the department, updating management as appropriate Ensure appropriate staffing, training and development needs including cross-training of staff so that individuals are up to date and can provide redundancy in all positions within the team Review and approve daily journal postings and monthly

📌 Supervisor, Transfers (Toronto)
🏢 Aviso Wealth
📍 Toronto

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