Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination.

Historic Hotels

Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World. Selling a memorable experience in an authentic location is the essence of an Account Director’s role at Fairmont Empress. Your professionalism and knowledge of the Hotel and the Victoria Conference Center will reflect positively in how you present the property.

Building solid relationships in the Western Canadian and Western US market and in particular in Vancouver will create a bond, ensuring your clients will always stay with Accor Hotels. Employee benefit card offering discounted rates in Accor worldwide Discounted food & beverage offerings at our Vancouver sister properties Complimentary meals through our colleague dining program (taxes apply) Access to our comprehensive benefits and wellness programs,



including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreenShield Access to our company-matched Defined Contribution Pension Plan (DCPP) Competitive Salary range of $83,200. Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: Build, maintain and report on a sales pipeline through various sales activities Exceed personal sales goals, monthly, quarterly, and annually Collect market and competitive intelligence to maximize group sales opportunities Develop monthly sales strategy and action plans Accor Global Sales Office(s), The Victoria Conference Centre, Tourism Victoria, DMC’s, Attractions and Offsite Venues Partner with regional and national sister hotels to optimize Fairmont Empress’s exposure and build incremental business Budget for, plan and organize site inspection, FAMS, sales trips and industry trade shows Utilize Opera Sales System to track, solicit, book and follow up on accounts Upon closing, coordinate and follow up with convention services,



catering and/or other hotel departments to ensure delivery of hotel's promised services Jointly manage the training and development of a Sales Representative / Coordinator Support group sales team and handle special projects as assigned Participate in active training and development Support the goals, objectives and philosophies of Fairmont Empress Minimum of 5 years hotel Sales experience is required ideally in the BC Corporate and Association market Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls Bachelor’s degree and/or Hotel Management Degree an asset Computer literacy (Opera, Microsoft Office) Financial aptitude an asset Excellent time management skills Bilingual (French/English) an asset Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.

The Empress

Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Our commitment to Diversity & Inclusion: Why work for Accor? We are far more than a worldwide leader.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #

📌 Account Director- Western Canada and Western US Corporate & BC Associations (Victoria)
🏢 AccorHotel
📍 Victoria