Gillfor is looking for an Account manager to cover the region of Eastern Ontario Territory : The Account Manager is responsible for achieving results for the Distribution Center by creating and maintaining business relationships with key customer accounts. This person works as part of a team and is responsible for managing all aspects of our business with their customer: product sales and promotion, customer accounts, shipping and delivery, and dispute resolution. A good Account Manager communicates effectively, is comfortable in a team culture, has robust business acumen and clearly understands how to generate profitable business results.
Account managers are also responsible for helping to create customer targets and plans. Their role can span a wide geography, and they are required to hold business meetings in person traveling regularly to customer sites or virtually with the IT tools at their disposal. Customer orientation - Teamwork - Problem solving - Energetic and calm - Adaptability / Flexibility - Creative and innovative thinking - Performance requirements - Identify decision-makers in targeted prospects to start the sales process.
- Collaborate with Division Manager to determine necessary strategic sales approaches.
- Support marketing efforts such as trade shows, exhibitions and other events when required.
- Make outbound follow-up calls to existing customers via phone, email, Teams meetings.
- Sell the company's added value and increase customers' product baskets.
- Handle incoming and unsolicited prospect calls and convert them into sales.
- Conduct periodic sales training as required.
- Respond to customer inquiries regarding order status, payment, refunds, etc.
- Performance standards - Minimum 5 years sales experience.
- Experience in building materials is a strong asset.
- Travel and transportation will be required for visits. Adheres to all company health and safety policies and procedures.
- Facilitates problem identification, solution finding and objection management.
- Proven sales leader.
- Able to establish and maintain lasting relationships with customers.
- English 1st language. French 2nd language, Bilingual is an asset but not necessary Competitive base salary, with possibility of discretionary bonus.
- Monday to Friday, full-time, 8:00 a.m. with overtime and weekends as needed.
- Upon individual request, hiring processes will be modified to remove barriers to accommodate people with disabilities. If a candidate requires accommodation during the application, interview or selection processes, please contact Gillfor Distribution's Human Resources Manager. Our goal is to provide unparalleled service in the distribution industry and to lead the way with innovative products and marketing ideas for the future. Visit our website to find out more.