Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.
Betty
Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
Bring the Olives - we offer premium customer experience. The VIP host is a one stop shop for all problems the portfolio customers are facing. Daily monitoring and analysis of the VIP database to optimize players’ experience throughout their engagement lifecycle.
Proactive reactivation of players through various channels like emails, calls, SMS, and chat. Collaboration with other departments for enhanced player management efficiency. Development and supervision of marketing and player management strategies specifically tailored for VIPs.
Close collaboration with various teams to ensure seamless player experience and precise segmentation of promotional & bonus offers 1-2 years experience managing a portfolio of accounts. ~ Experience within the online entertainment industry (online casino/social games/mobile games). ~ Exceptional communication skills across various channels (email, chat, phone) with a high level of confidence. ~ Embraces a business-focused and sales-oriented mindset. ~ Adaptable to work flexible shifts, including evenings, weekends, and public holidays. Discretionary bonus Premium Health insurance The salary range for this role is CAD 85,000 to CAD 100,000 per year, depending on experience, qualifications and location. This position is initially remote, with the possibility of becoming hybrid in the future.
Candidates must be authorized to work in the job posting location for this position on a full time basis without the need for current or future visa sponsorship.
Betty
Gaming CA Ltd. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process.
📌 Account Manager - Full Time (Edmonton)
🏢 Bet.ty
📍 Edmonton
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