Location: Hybrid - Sherbrooke/MontrealHere’s what we do and why we do it We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here: how you will contribute to the success of the company The Senior Manager, Creative Strategy & Production is accountable for leading Sherweb's creative function across strategy, production, operations, and modernization. This role ensures creative work aligns with business objectives, supports a high‑performing team, and builds scalable systems, processes, and capabilities that enable the organization to deliver impactful creative experiences efficiently and consistently.Creative Function LeadershipLead and evolve the day‑to‑day operations of the creative studioSupport writers, designers, translators, videographers, and web developers through coaching, prioritization, and operational leadershipBuild a scalable creative operating model across the internal team while thoughtfully leveraging freelancers and external marketing agencies when appropriateHelp establish clear ownership, accountability, and production workflowsOwn the definition, tracking, and management of KPIs and service levels to improve throughput, turnaround time, quality, and stakeholder satisfactionStrategic Translation & Campaign ExecutionPartner closely with GTM and marketing leaders to ensure strategic intent is reflected in creative executionImprove how campaigns and initiatives are translated into actionable creative directionHelp ensure campaign experiences feel cohesive across channels and touchpointsStrengthen collaboration between creative and marketing stakeholdersCreative Quality & StandardsEnsure the consistency and quality of creative execution across campaigns and channelsHelp establish scalable creative standards, QA processes,



and precedent librariesReinforce strong audience‑centric storytelling and creative thinkingSupport the continued evolution of Sherweb’s brandWorkflow & Operational ModernizationImprove creative workflows, intake processes, prioritization systems, and production operationsActively identify, implement, and scale the use of AI services and modern tools to improve efficiency, consistency, speed, and production capacityHelp reduce reactive production patterns and improve operational claritySupport scalable and sustainable production planningAssess when work should be delivered through internal capacity versus freelancers or external agencies, and build the right resourcing model to scale output without compromising quality or efficiencyHere’s what you need to have and master to get the jobHas a minimum of 10 years of experience leading creative teams with transparent accountability for performance and resultsHas built, scaled, or transformed creative functions, teams, or operating modelsCan connect business strategy with creative execution and marketing outcomesIs comfortable balancing creative quality, operational excellence, and business prioritiesUses data, performance metrics, and stakeholder feedback to drive continuous improvementHas experience implementing modern tools, automation,



or AI‑enabled workflowsWorks effectively across teams and builds strong relationships with stakeholders at all levelsKnows how to raise standards while creating an environment where teams feel supported and empoweredBenefits of working at Sherweb Sherweb is first and foremost a culture where our customers’ needs are at the heart of everything we do, supported by Sherwebers committed to living our values of passion, teamwork, and integrity.Dynamic and flexible work environmentBeautiful offices designed for collaboration (Sherbrooke and downtown Montreal)Access to cutting‑edge tools and technologiesA results‑driven culture where ideas, actions, and expertise are recognizedSupportive colleagues from diverse professional and cultural backgroundsA generous employee referral programFlexible total compensation packageBase salary between $101,990 and $145,700 per yearVacation allowance based on prior experiencePaid time off starting on day one (vacation and personal days)Employee benefits program with savings at local merchantsUnlimited growth opportunitiesClose relationship with your direct manager and open communication to support your developmentMultiple learning and development opportunitiesTools to track your progress and support career growthA vibrant social life (Sherweblife) A rich calendar of virtual and in‑person activities designed to foster connection throughout the year.At Sherweb, we believe in transparency and pay equity. The salary range provided is intended to give an indication of what you can expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. The final compensation package will be tailored to reflect the selected candidate’s qualifications and expertise, ensuring we remain competitive and fair in our offers.Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English‑speaking clientele at all times.#J-18808-Ljbffr

📌 Senior Manager, Creative Strategy & Production - C$101,990 - C$145,700 A Year (Quebec City)
🏢 SherWeb
📍 Quebec City