- Process and record incoming payments using accounting software such as QuickBooks and Sage, ensuring accuracy and completeness.
- Reconcile customer accounts regularly to identify discrepancies and resolve billing issues promptly.
- Manage accounts receivable aging reports, follow up on overdue invoices, and negotiate payment arrangements with clients when necessary.
- Maintain detailed records of transactions, adjustments, and correspondence related to accounts receivable activities.
- Collaborate with the accounting team to assist with bookkeeping tasks, including data entry and account analysis.
- Provide exceptional customer service via phone and email by addressing billing inquiries professionally and efficiently.
- Support month-end closing procedures by preparing reports and performing account analysis to ensure accuracy in financial statements.
Requirements
- Proven experience with accounting software such as QuickBooks, Sage, or PeopleSoft is essential.
- Strong knowledge of accounts receivable processes, bookkeeping, and basic accounting principles.
- Excellent data entry skills with high attention to detail and accuracy.
- Effective negotiation skills to facilitate collections while maintaining positive customer relationships.
- Demonstrated ability to analyze financial data, perform account reconciliation, and identify discrepancies.
- Exceptional phone etiquette and communication skills for engaging with clients professionally.
- Familiarity with accounts payable processes is a plus but not required.
- Basic math skills combined with solid analysis capabilities to interpret financial information accurately.
- BILINGUAL ENGLISH AND FRENCH REQUIRED