Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. As an Accounts Receivable Specialist your responsibilities and duties include managing the accounts receivable function by executing collections activities, processing payments, resolving customer billing inquiries, and supporting cash forecasting. You will work in a fast-paced, hypergrowth environment with opportunities to drive process improvements and automation initiatives.

This position plays a critical role in supporting our company's financial health and cash flow optimization. We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. Collections & Dunning ~ Execute end-to-end collection activities for assigned customer portfolio, following Proactively contact customers via phone, email, video conferencing, and SMS to secure Monitor aging reports and prioritize collection efforts based on balance, risk, and Document all customer interactions and maintain accurate notes in the ERP/collection Identify at-risk accounts and escalate to management with recommended action plans Customer Communication & Inquiry Management Serve as the primary point of contact for customer billing and payment inquiries Respond to customer questions regarding invoices, account balances, payment terms,



Collaborate with Sales and Customer Success teams to resolve complex customer Maintain professional and positive relationships with customers while achieving collection goals ~ Conduct customer calls and video meetings to discuss account status and negotiate Process and apply customer payments accurately and timely across multiple payment Reconcile customer accounts and investigate variances Work with banking partners to resolve payment processing issues Investigate and resolve billing disputes by coordinating with internal stakeholders Process credit memos, adjustments, and refunds in accordance with company policy Track dispute trends and provide insights to improve billing accuracy Prepare weekly and monthly AR aging reports and collection metrics Contribute to cash flow forecasting by providing collection projections Analyze AR trends and provide insights on customer payment behavior Support month-end close activities including account reconciliations Generate ad-hoc reports and analysis as requested by management Highly self-motivated and can work with minimal supervision.

You are able to work onsite full time Bachelor's degree in Accounting, Finance, or related field ~4+ years of experience in cash application, payment processing, or accounts receivable, preferably within a fast-growth SaaS company ~1+ years of qualified accounting experience, with foundational knowledge of accounting principles ~ Must have hands-on experience preparing or reviewing journal entries and a clear, working understanding of basic accounting principles ~ Advanced proficiency in Microsoft Excel, including VLOOKUP, INDEX/MATCH, pivot tables, and data analysis ~ Demonstrated expertise in payment matching and cash application processes ~ Solid experience with ERP systems (Workday, NetSuite, SAP, or similar), particularly the cash application module ~ Accounting certification (CPA, CMA) or pursuit of certification Experience with banking systems and payment API integrations Knowledge of SOX compliance and internal control requirements

📌 Accounts Receivable Specialist (Medical) (Toronto)
🏢 Boldr
📍 Toronto