TitleRegistered Clinical Counsellor (Grid 12)Number of PositionsMultipleCompetition NumberH7LocationMain CampusPosition StatusCasual (On Call)Reports toSenior Manager, Mental Health and Substance UseCompensation$44.85 - $56.02Job SummaryThe Registered Clinical Counsellor provides counselling and support to individuals experiencing mental health and substance use issues. This position facilitates the recovery and capacity building of residents to maximize their social and economic, and other life potentials and support their goals for successful independent living in the community.This may include confidential individual or group counselling; tailored client care plans; and referrals for additional treatment. The position will also provide education to individuals and groups on mental health and addiction related topics. The Clinical Counsellor is familiar with other services and resources in the community and works closely to provide information and support when required.Program ManagementConduct integrated services assessment interviews, ensuring clients' privacy and the confidentiality of their personal informationAssess clients' suitability for the program and make referrals to other agencies when necessaryOrient clients to the program by educating them on recovery maintenance, relapse prevention, and personal and life managementMaintain accurate client records (e.G., assessment data, client care plan, goal setting, case notes and discharge summaries, behaviour contracts, incident reports, medication logs, etc.), reports, and statistics required by management.Ensure that all required documentation is complete and on timeWork with the integrated addiction services team on clients' case planning and concerns. Ask for assistance from colleagues and/or managers when required. Communicate with clients' case managers, care teams, social workers, probation services, etc., as requiredMake arrangements for facilities and materials necessary for group sessionsAssist with program evaluation and obtain client feedback through questionnaires and surveys on services providedClient ServicesAct as a positive role model, coach, advisor and leader for clientsTeach clients effective social and interpersonal skills through daily groups and through the tasks of appropriate daily living and social activitiesCreate and maintain a therapeutic environment following therapeutic community principles which encourage awareness of interdependence of community members and the value of responsible concern for oneself and othersWork with clients and the integrated addiction services team to develop client care plans (e.G., health, housing, education, employment, etc.), recovery maintenance plans and relapse prevention plansAssist clients with identifying high risk situations, relapse prevention planning and responding should a relapse occur (e.G., processing, safety planning, etc.)Monitor clients' progress and modify client care plans as necessaryOrient client volunteers and provide coaching, guidance,



and feedback on assigned tasksIdentify and act on changing dynamics of groups by assessing verbal and non-verbal responses and checking in regularly with participantsAct on issues that affect the safety and stability of the residential program environmentCounsellingRespond appropriately and effectively to clients who are typically in various stages of recovery, have difficulty self-regulating and problem solving, and who may have physical, mental, social, legal and financial challengesDemonstrate a working knowledge of accepted counselling approaches, i.E., solution-focused therapy, addiction counselling, cognitive re-structuring, behaviour therapy, and client-centred therapy with the focus on building the client's internal capacity and potential to changeAct as an approachable, friendly, and ethical representative of the Society by building rapport with clients, enhancing clients' motivation for positive change and encouraging clients to make healthy lifestyle choicesProvide individual and group counselling to clients affected by substance use, mental health challenges, trauma, homelessness, criminal justice involvement and other poverty related issues in a professional and ethical manner, reflecting evidence-based practices and clinical experienceExplore the nature of clients' problems and their meaning for the client and significant othersAssist clients in problem solving and decision-making by fostering the client's ability to recognize problems and to determine paths of solutionsHelp the client mobilize resources to resolve their problems and/or modify attitudes and valuesFacilitate learning of healthy choices, coping skills, relationships and boundaries; effective communicationand conflict resolution; and positive parenting techniquesRespond to clients' requests and crises in a responsible, timely and flexible mannerRespond to the feelings, attitudes, values, and concerns of clients with empathy and respect for their life journeyFacilitate relapse prevention and transitional housing community meetingsQualificationsA Masters Degree in counselling and registration with BCACC3 to 5 years of experience in community social services sector and working with marginalized populations, substance use services, mental health, corrections, etc., or equivalentDemonstrated knowledge of the population health framework, social determinants of health, the biopsychosocial model of addiction, and concurrent disordersSatisfactory completion of a criminal records check with vulnerable sector screening is requiredSatisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is required along with Covid19 immunization recordsSkills & KnowledgeExcellent knowledge of the issues pertaining to recovery, substance use, concurrent disorders, homelessness, and addictions counsellingGood knowledge of the BC Mental Health ActGood knowledge of facilitation, mediation, and conflict resolution techniquesHigh level of integrity and dependability with a strong sense of urgency and results-orientationStrong case management, teaching/training,



clinical support and consultation skillsStrong therapeutic skills in the areas of individual and group therapy with adults with substance use and/or concurrent disordersStrong skills in Windows, Microsoft Word, Excel, and database management systemsStrong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analysesStrong interpersonal skills and ability to communicate effectively in writing and verbally in EnglishAbility to make effective referrals, reflecting in-depth knowledge of community resources and strong relationships with community partnersAbility to lead and work in a trauma-informed practiceDemonstrated commitment to the social sector with a passion for the organization's mission is essentialCompetencies – Approach to WorkDemonstrates initiative, flexibility, adaptability, and resourcefulnessActively seeks and incorporates feedback to inform continuous self-improvementSets goals, creates, and implements action plans, monitors progress, and evaluates resultsAdeptly manages competing tasks and uses time efficiently and effectivelyHas valuable professional boundariesDocumentation must be complete by the end of each shift, rather than a last-minute approachJob Knowledge & Quality of WorkHigh degree of relevant and current job knowledge and skillConsistently produces accurate, thorough, high-quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision-MakingModels independent thinking and creativityDemonstrates effective problem-solving skillsMakes explicit, consistent, transparent, and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal SkillsExpresses themselves clearly and professionally both verbally and in writingDisplays high emotional intelligence; uses tact and diplomacyin dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes a positive impressionListens to and considers others' viewsPersonal LeadershipModels the organization's core values of social justice, teamwork, social innovation, and strength-based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to workSupervises practicum students and acts as a role modelTeamwork & CollaborationEffectively works with their colleagues to ensure organizational successChampions positive working relationships with staff and external stakeholdersSupports an environment of openness, and champions teamwork and communication across programsLeverages the expertise and experience of others for organizational successEquity & Diversity StatementPhoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities.Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

📌 Registered Clinical Counsellor - (Casual) (Surrey)
🏢 Phoenix Drug & Alcohol Recovery & Education Society
📍 Surrey