Join GreenShield as a Bilingual Customer Support Representative, where you'll provide essential assistance through phone, email, and chat in both English and French. Your role is vital in ensuring excellent service to members amid their health concerns.This position at GreenShield demands professional-level communication skills in both English and French, along with experience in a fast-paced environment. You will navigate multiple systems to deliver accurate, respectful support while maintaining composure in challenging situations. Collaboration within a high-performance team is key to successfully contribute to our mission of Better Health for All.Key Responsibilities:Deliver consistent,



accurate service during each interactionNavigate multiple systems while assisting customersSupport members with professionalism and careAdapt to new tools and processes quicklyCollaborate positively within a diverse team environmentRequirements:Experience in customer service within a fast-paced settingBilingual communication skills in English and FrenchStrong problem-solving and adaptability skillsComfort with extended periods of seated workTraining in healthcare or advantages is a plusBring your customer service expertise to GreenShield and play a crucial role in advancing health equity.

📌 Bilingual Customer Support Representative At Greenshield (Toronto)
🏢 Green Shield Canada (GSC)
📍 Toronto