Administrative Officer: Rewards, Benefits & Payroll (Internal Vacancy) - (2365)

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Title of Position

Administrative Officer: Rewards, Benefits & Payroll (Internal Vacancy)

Post Number

6017

Faculty/Department

University of the Western Cape -> Human Resources

Type of Position

Permanent - Full Time

Length of Contract Period

Location

Closing Date

23/10/2026

Role Clarification & Key Performance Areas The University of the Western Cape (UWC) is vibrant, diverse, and dynamic. Rooted in the African continent, it has an increasing global reach. UWC actively responds critically and creatively to the country’s development needs within an ever-changing and challenging globalcontext.

The Human Resources Department's role is to support the University’s People Strategy,which presents challenging people deliverables about change and transformation projects and strategies. Transformational leadership is required from all at the University, and HR's role is to enable and facilitate processes for continuous improvement.

This position reports directly to the Director: Rewards, Benefits and Payroll and provides efficient administrative and operational support to ensure the effective and smooth functioning of the office. The role requires strong organisational and coordination skills, meticulous attention to detail, and the ability to manage confidential and sensitive information with discretion and professionalism. The incumbent will support the Director and the broader Rewards, Benefits and Payroll function through effective administration, coordination, record-keeping, communication, and timely execution of operational tasks.

The successful candidate will be responsible for:

- General Office and Administrative Support:
- Manage the Director’s calendar, schedule appointments, and coordinate meetings.




- Draft, format, and distribute correspondence, memos, and reports as required.
- Handle incoming and outgoing communication, including emails and phone calls.
- Provide first-line support for queries directed to the Director’s office.
- Assist in monitoring and tracking deadlines for ongoing projects.
- Ensure the office operates efficiently by identifying areas for improvement in processes.

Document Management:

- Assist with the preparation of presentations, reports, and policy updates.
- Manage filing systems and record-keeping of related documents.
- Ensuring compliance with confidentiality and data protection regulations.

Coordination and Communication:

- Serve as a liaison between the Director’s office and other departments or external stakeholders.
- Coordinate logistics for meetings, training sessions, conferences and workshops related to rewards, benefits, and payroll.
- Disseminate information to staff regarding updates on rewards, benefits and payroll policies.

Procurement and Financial Administration:

- Process invoices, requisitions, and travel claims related to the rewards, advantages and payroll activities.
- Monitor office supplies and ensure timely procurement.
- Support in organising events or initiatives related to employee rewards and benefits.

HR Helpdesk Coordination:

- Coordinate and allocate HR Helpdesk queries to HR support units in terms of service level agreements.




- Assist staff with navigating the iEnabler and HR Helpdesk systems, elevate and route queries as needed.

We invite suitably qualified candidates who meet the below criteria:

- A National Diploma (NQF Level 6) in Human Resources Management, Industrial Psychology, Commerce, Finance, Accounting, Business Management, or a related field;
- At least three (3) years’ relevant experience in a Human Resources and office administration environment;
- Sound knowledge and understanding of HR policies, procedures, and administrative processes
- Advanced proficiency in Microsoft Office Suite programmes.

Added Advantages:

- A Degree or Advanced Diploma in Postgraduate qualification Human Resources Management, Industrial Psychology, Commerce, Finance, Accounting, Business Management or a related field;
- Prior experience in payroll or benefits administration within the Higher Education sector.

Key competencies for this role are:

- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organisational and multitasking abilities.
- High attention to detail and accuracy.
- Ability to handle confidential information with discretion.
- Professional demeanor and customer-service orientation.
- Strong problem-solving and time-management skills.
- Strong attention to detail and accuracy.
- Ability to work independently and collaboratively within a team.

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.

📌 Administrative Officer: Rewards, Benefits & Payroll (Vancouver)
🏢 University of the Western Cape
📍 Vancouver