Starport is hiring a Client Accounts Director in Toronto to enhance client strategies and manage account relations effectively. This position blends in-office work with remote flexibility.This strategic role involves guiding multiple client relationships and driving IT budget planning while leading a skilled team of IT Support Technicians. Your focus will be on proactive account management, ensuring best practices, and mentoring your team to deliver outstanding client solutions. You will play a significant role in both client satisfaction and team dynamics.Key Responsibilities:Strategically manage client budgets and IT roadmapsLead communications for high-priority client projectsDevelop and conduct strategic scorecard reviewsPosition valuable solutions to enhance retentionCollaborate with finance to optimize account managementRequirements:At least 5 years in a comparable IT leadership roleStrong knowledge of IT solutions and toolsExperience preparing strategic reviews and proposalsProficiency in CRM systems like ConnectWiseExcellent English proficiency, written and spokenDrive impactful IT solutions and build client trust at Starport while leading a dedicated team.

📌 Hybrid Client Accounts Director Role (Toronto)
🏢 Starport Managed Services
📍 Toronto