Why Work for Riverside Cemetery?

Service

Work with leading experts in the funeral and cemetery profession.

Retirement

Plan options available for Full Time employees along with a Company Match. Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.

Employee

Discounts on services, merchandise, and property to help our team members in their time of need. We value honesty, courage, integrity, ethical behavior and the development of personal growth. We are rooted in the communities to provide a personal touch to every family we serve.

We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. This position is responsible for performing a variety of administrative, accounting and operational-related tasks to support the growth of the business and the overall mission of Park Lawn Corporation. Directly responsible for all administrative assistants at their location.

Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position. Ensures proper training of personnel assigned and development of individuals for future advancement. Provides coaching, counseling and disciplinary action up to and including termination for employees reporting to this position.

Facilitates weekly administrative staff meetings to ensure company policies and processes are being adhered to. Oversees recruiting and participating in the hiring process for Administrative Assistant.



Acts as liaison to Human Resources for the processing required documents for hiring of administrative staff to adhere to company, state and federal policies.

Assists staff with obtaining and updating end-user access for internal operating systems and software.

Advises

Corporate of any needed/required updates of Company operating software. Maintains master schedule of vacation, holidays, etc. Compiles and reports on statistical data as required by the business or VP of Operations.

Customer Service

Orientation. Demonstrated willingness to participate in growing market share through community involvement. Able to read, write and speak English fluently. Bilingual is a plus. Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families.

Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise. Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise positive judgment. The duties associated with this position are generally performed in an indoor office setting.

Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle. This position may also be exposed to chemicals and/ or blood borne pathogens.

Exposure risk is considered: ___√___ Travel This position may require up to 10 percent out of area and overnight travel. Travel is primarily local occurring during the business day only.

📌 Administrative Specialist (FULL TIME) (Toronto)
🏢 Park Lawn
📍 Toronto