Elevate member satisfaction as a Client Experience Advisory Agent with Desjardins Ontario Credit Union. This full-time in office role is dedicated to enhancing client engagement and financial empowerment.
In this 12-month temporary role, you will serve as a crucial link for members and clients at Desjardins. Your responsibilities include promoting products and services while addressing member inquiries effectively. You will aid clients in banking transactions and introduce them to useful technological tools to simplify their operations.
Key Responsibilities:
• Support clients in utilizing technological banking tools
• Foster business development through excellent service delivery
• Assist clients encountering fraud and refer them to specialists




• Stay updated on Desjardins product offerings
• Adhere to security and compliance standards
Requirements:
• High school diploma in a related field
• Minimum of one year of relevant experience
• Strong bilingual communication skills in French and English
• Knowledge of Desjardins and competitor services
• Understanding of convenience products and service standards
Become a key player in enhancing client experience at Desjardins Ontario Credit Union.
#J-18808-Ljbffr

📌 Client Experience Advisory Agent at Desjardins (Greater Sudbury)
🏢 Desjardins Technology Group
📍 Greater Sudbury