Elevate your career as the Director of Service Delivery with Sparkrock, a 100% remote organization dedicated to societal impact. Lead a high-performing team and drive ERP/SaaS implementations for social benefit organizations.Sparkrock seeks a Director of Professional Services to manage a $3–5M portfolio and ensure optimal delivery quality. Oversee a diverse team, safeguarding client relationships while navigating budgeting and performance management. Your leadership will be pivotal in reshaping delivery processes and achieving financial milestones in professional services.Key Responsibilities: - Own P&L; for $3–5M client portfolio - Oversee ERP/SaaS implementation projects - Lead and develop Professional Services team - Act as senior escalation point for key customers - Identify delivery and financial risks earlyRequirements: - Bachelor’s in Business, IT, or related field - 10-15 years in qualified services or project management - 3-5 years in leadership roles within Professional Services - Proven track record managing P&L; and client relations - Based in Canada with travel flexibilityDrive impactful service delivery and lead innovation at Sparkrock.#J-18808-Ljbffr

📌 Director Of Service Delivery At Sparkrock (Toronto)
🏢 Ionic Partners
📍 Toronto