Key Roles Responsibilities Validate chatbot responses for accuracy| relevance| completeness| and consistency. Create and execute test scenarios| test cases| and regression test suites. Identify hallucinations| incorrect responses| formatting issues| and knowledge gaps. Perform chatbot conversation analysis and recommend quality improvements. Develop and maintain test automation for chatbot validation where possible. Work closely with developers| AI engineers| and content teams to resolve defects. Track| document| and report defects| test results| and quality metrics. Support UAT| release validation| and production quality monitoring. Key Skillsets5 Yrs of strong QA SDET Test Automation experience.
Experience testing AI| LLM| GenAI| chatbots| virtual assistants| or conversational platforms. Knowledge of prompt engineering concepts Experience with Jira| Confluence| GitHub| and Agile delivery.
Experience with API testing and automation frameworks. Robust analytical and troubleshooting skills.
Experience with Python| Selenium| Playwright| PyTest| or similar tools. Strong communication and documentation skills.
📌 AI Chatbot Quality Engineer (Brampton)
🏢 apptoza
📍 Brampton
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