At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.

Reports to: VP of Strategy and AI Transformation Location: Remote - Canada Sur La Table needs AI-powered automations and tooling that work across marketing, operations, creative, and logistics — and this role exists to build, ship, and own them. As AI Solutions Engineer , you will design and deploy production-grade automations, evaluate and recommend AI tools, set the integration patterns other teams build on, and own the reliability of everything that goes live. Success in the first 6–12 months means live production automations with active cross-departmental usage, documented reductions in manual labor, and sound build-vs-buy decisions that shape Sur La Table's AI tooling strategy.

Build and deploy AI tools and automations across Sur La Table's teams including image processing, feed optimization, content generation, reporting, document processing, and workflow streamlining. Replacing manual, repetitive processes (data entry, document extraction, audits, approvals, reporting) with reliable, low-maintenance pipelines. Build MCP servers and AI-agent architectures.

Reusable connectors, Claude Desktop extensions, and agent tooling that let AI systems securely access internal data, platforms, and APIs. Connect software systems and APIs into integrated, reusable workflows across teams and systems with minimal reconfiguration. Work directly with teams to understand their manual processes, map them, and build AI-powered solutions that replicate and improve them.

Write scripts (Python, JavaScript/TypeScript) and design AI workflows using platforms like Claude and ChatGPT alongside workflow automation tools (n8n, Zapier, Make, or similar). Cross-connect data across platforms including marketing systems (Google Ads, Meta Ads, Google Analytics, Google Merchant Center),



content management systems, image libraries, and internal data sources. Drive AI adoption — run enablement sessions, hands-on trainings, and office hours, and build internal documentation and knowledge bases so teams can self-serve.

Evaluate vendor AI tools. Run pilots, assess ROI and feasibility, and make build-vs-buy recommendations that shape Sur La Table's AI tooling. Assess AI tool security and data-governance risk (credential/PII exposure, data handling and retention), flag issues, and influence remediation with security and engineering stakeholders.

Own production reliability of what you ship. Monitoring, error-alerting, root-cause analysis, and data-integrity fixes. 2–5 years building automations, integrations, or AI-powered tools in a marketing, e-commerce, or operations environment, including shipping to production. ~ Strong working knowledge of AI tools (Claude, ChatGPT, or similar) and the ability to design reliable, production-grade AI workflows, prompts, and agents. ~ Comfortable writing Python and JavaScript/TypeScript to connect APIs, process data, and build lightweight applications and integrations. ~ Familiarity with building MCP servers or AI-agent architectures (or comparable connector/tooling development). ~ Sound judgment on AI tool security and data privacy. Able to assess risk in tools handling sensitive data. ~ Experience operating production AI/automation systems with monitoring and alerting.

Experience training or onboarding non-technical users on current tools. Familiarity with data tooling ( SharePoint/Excel, SQL) and dashboards/data products. Cross-Functional Impact:



Your automations touch every part of the Sur La Table business — marketing, e-commerce, creative, logistics, and operations. AI-First Skill Building: Work with advanced AI tools, agent architectures, and automation platforms — building rare, durable expertise in production AI engineering.

Ownership & Influence: Ship end-to-end and help decide what Sur La Table builds and adopts — broader scope than a typical engineering role.

Competitive Benefits: Paid time off policies, RRSP match, medical, dental, and vision coverage, a variety of supplemental benefit options, and employee discounts across our portfolio of brands. Take-Home Project # Technical Interview - 60 minute technical deep dive & project debrief with the Business Intelligence Manager of AI & Automation. # Hiring Manager Interview - A conversation with the Vice President of Strategy and AI Transformation focused on your automation and AI engineering experience. # Reference Checks - Conducted in parallel with the final stages where possible. # Compensation in CAD CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected] . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

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📌 AI Solution Engineer (Toronto)
🏢 CSC Generation
📍 Toronto