Join to apply for the Project Manager, Print role at TC TranscontinentalTC Transcontinental is a leading North American packaging and print services company with approximately 7,400 employees, focused on flexible packaging, retail services in Canada, and educational publishing. We value respect, teamwork, performance and innovation and are committed to responsible business practices and a sense of belonging for all.Reporting to the Client Services Manager, the Project Manager will function as a key liaison between the client and manufacturing, coordinating all campaigns and projects from client briefing through production. The role requires on-site work five days a week and may include supporting with other duties (kitting, finishing, etc.).ResponsibilitiesManage Promotional and Core in-store signage programs for small- to medium-scale projectsDrive overall sales growth and internal profitability of the accountLead strategic projects for the account (client-facing and internal) and drive process improvementsHandle difficult customer issues and maintain long-term relationshipsEnsure proper management of client creative assets and physical inventoryDevelop campaigns based on briefs (distribute distribution lists using query-based tools, generate production and kitting reports, maintain inventories)Act as liaison between the client and Production project managersMaintain campaign database with the internal technology team (add new query rules and make modifications)Facilitate client briefings to review projects with internal teams and Customer Contact CentreProduce project estimates, gather specifications, and contribute to client rate cards for recent itemsCreate, review and distribute production documents and prioritize scheduling to meet requirementsCoordinate with Production, Kitting, Shipping,



and Outside Suppliers as the daily contact for production issuesWork under the supervision of a team lead or supervisorManage small-dollar-value client relationshipsMaintain customer store/location profiles with attribute informationEnsure invoicing for all projects, including additional billable chargesProduce scheduled and ad-hoc reports for clients (inventory, ordering, invoicing, KPIs)Prioritize workload amid changing business dynamics and multiple requestsContribute to Continuous Improvement efforts and work as part of the teamAdhere to Environmental, Health and Safety, Human Resources, Quality, Security, and Company policies and proceduresQualificationsPost-secondary education with at least three (3) years of related experience in digital print production and account servicesKnowledge of in-store marketing execution, digital print processes, and substratesKnowledge of inventory management systems, kitting/distribution processes, and creative workflowsStrong skills in PC-based software applications, especially Word and ExcelExcellent oral and written communication and organizational skillsAbility to work in a quick-paced environment, manage multiple jobs, and prioritize issues dailyBenefitsCompetitive compensation with performance-based incentives and retirement savings plans with company matchCustomizable group benefits including health, dental, life, disability, and travel insurancePaid time offEmployee discounts and perksCareer development opportunitiesInclusive work environment and opportunities for growthEEOTC Transcontinental is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on protected characteristics. We provide accommodations in the recruitment and selection process. For accommodations, please contact [email protected] us your application. Create something with TC Transcontinental.

📌 Project Manager, Print (Ottawa)
🏢 TC Transcontinental
📍 Ottawa