We are seeking an experienced Application Support Lead to oversee the operational stability, maintenance, and continuous improvement of the RightAngle and ZEMA platforms. The ideal candidate will have strong application support leadership experience, excellent troubleshooting skills, and knowledge of energy trading, risk management, and market data management applications.

Key Responsibilities

- Lead Level 2 (L2) and Level 3 (L3) application support teams.
- Manage production incidents, problem resolution, and root-cause analysis.
- Ensure the stability, availability, and performance of RightAngle and ZEMA platforms.
- Coordinate with business stakeholders, vendors, and technical teams to resolve application issues.




- Drive continuous improvement initiatives to enhance system reliability and reduce recurring incidents.
- Support business-critical energy trading, risk management, and market data operations.

Required Skills
- Hands-on experience with RightAngle and ZEMA platforms.
- Robust experience in L2/L3 application support and production support.
- Expertise in incident management, problem management, and troubleshooting.
- Knowledge of energy trading, commodity trading, and risk management applications.
- Excellent team leadership, communication, and stakeholder management skills.

📌 Application Support Lead (Canada)
🏢 Aptino
📍 Canada