Elevate customer service at Barrie Chrysler Dodge Jeep Ram Ltd as an Appointment Coordinator. This role focuses on handling service calls, emails, and ensuring customer satisfaction through exceptional service. As an Appointment Coordinator, you will manage all incoming service communication while promoting scheduled maintenance.
This position demands the ability to multi-task effectively and address customer inquiries with professionalism. Your proactive approach will help escalate pertinent customer issues to management while ensuring all vehicle information remains accurate in our system. Key Responsibilities:
- Handle incoming service calls and appointment emails
- Advise customers on scheduled maintenance services
- Answer inquiries and provide necessary assistance
- Input and manage customer and vehicle data
- Complete outbound calls to remind and schedule appointments Requirements:
- Previous dealership appointment booking experience preferred
- Customer service or administrative experience required
- Familiarity with CDK or Dealermine is an asset
- Solid organizational and problem-solving skills
- Positive attitude with a commitment to service excellence Be the voice of exceptional service at Barrie Chrysler, ensuring customer needs are met promptly and effectively.
📌 Appointment Coordinator at Barrie Chrysler
🏢 CanadaOne Auto Group
📍 Barrie
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