Become a Bilingual Loyalty Account Manager at HEB, where you'll develop strategic client retention efforts and enhance client relationships. This hybrid role is pivotal in maximizing loyalty.In this position, you will manage various client accounts and identify retention opportunities. You will work closely with sales and client relations teams to address client needs and provide tailored HEB product offerings. Your problem-solving skills will be key in ensuring customer satisfaction and retention.Key Responsibilities:Proactively manage client relationships and retentionAnalyze financial situations and propose solutionsReport on client feedback and retention metricsCoordinate with sales and analytics teamsMaintain knowledge of HEB's offeringsRequirements:Bilingual proficiency in English and FrenchSales experience in inbound or outbound rolesStrong interpersonal and communication skillsExcellent organizational and time management skillsAble to work independently and adapt quicklyCapitalize on your language skills and customer service expertise to thrive in the HEB retention team.

📌 Heb Bilingual Loyalty Account Manager (Toronto)
🏢 HomeEquity Bank
📍 Toronto