Salary Range: $50,000.00 To $60,000.00 AnnuallyMake every customer interaction seamless and exceptional.At Vitalus, we’re driven by a straightforward purpose: improving lives by unlocking the nutritional value of milk. As a Customer Experience Coordinator, you’ll play a key role in delivering on that promise—ensuring customer orders flow smoothly from start to finish. You’ll collaborate across teams, solve challenges in real time, and help create a reliable, responsive experience our customers can count on. This is an opportunity to step into a role where your attention to detail and customer-first mindset truly make a difference.IS THIS YOU?Your experience in customer service or supply chain + a proactive, solutions-focused mindset + a drive to deliver a seamless customer experience.Your strong communication skills + a collaborative approach + the ability to build trusted relationships with customers and internal teams.Your attention to detail + ability to juggle priorities + a motivation to grow in a fast-moving, customer-focused environment.WHAT YOU’LL DOKeep Orders MovingCoordinate and process customer orders efficiently, ensuring accuracy from entry through shipment.Track availability, allocate product,



and keep orders on schedule.Deliver a Strong Customer ExperienceBuild relationships with customers by responding quickly and solving issues with care and clarity.Share updates on order and shipment status to keep customers informed and confident.Connect Teams and Solve ProblemsPartner with sales, logistics, and internal teams to manage order issues, lead times, and special requirements.Troubleshoot challenges and follow through to resolution.Keep Things Clear and CompliantPrepare and maintain accurate documentation for domestic and export orders.Support reporting and continuous improvement of customer care processes.WHAT YOU’LL BRING3+ years of experience in customer service, supply chain, or a related role.Strong working knowledge of order management, logistics, or inventory processes.Proficiency with MS Office and data entry systems (ERP/CRM experience is an asset).Explicit communication skills and a collaborative, customer-first approach.Strong attention to detail with the ability to manage multiple priorities.Experience with export documentation or additional languages is a bonus.CALL TO ACTIONIf you’re someone who takes pride in delivering a great customer experience and enjoys working as part of a collaborative team, this is your chance to make an impact. We’d love to hear from you.#J-18808-Ljbffr

📌 Customer Experience Coordinator - $50,000 - $60,000 A Year (Winnipeg)
🏢 Vitalus
📍 Winnipeg