Experienced manager that leads the staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high-quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. Strong Food and Beverage experience.

Scope of this Position

- This position will be responsible for managing/overseeing all F&B; operations within the resort.
- The candidate will ideally have worked in the following departments and/or held the following positions: Restaurant or Banquet Manager or Restaurant/Banquet Manager.
- Requires a minimum of 7 year(s) of managerial experience.
- Requires a minimum of 7-10 year(s) of experience.
- Must have experience at properties of similar size, rating and capacities. Resorts with golf course experience preferred .
- Position will be required to work a varied schedule including evenings, nights, holidays and weekends.

Job Requirements

Technical Requirements:

- Day to day operations with skilled, high service standards.
- Track record of building golf outlet volume and average checks. – move below build beverage voiume
- Experience with high volume Restaurant operations.
- Experience implementing new F&B; concepts.
- Track record of developing profitable F&B; promotions.
- Experience developing, costing, pricing, and merchandising menus.
- Establish and maintain proper inventories.
- Build restaurant and banquet beverage volumes.
- Strong knowledge of food, wines and spirts.
- Orders supply for the department (e.g., china, glass, silver, buffet presentations, and other service equipment need)

Leadership Requirements:





- Ability to manage change effectively and efficiently.
- Ability to conceptualize monthly/yearly goals of the property and provide leadership to the Restaurant & Banquet departments to achieve and surpass their goals & objectives.
- Communicate goals and objectives and inspire, train and develop employees for promotion as warranted.
- Ensure employee awareness of on-site guest feedback to provide effective corrections and improved service standards

Managerial Requirements:

- Clear & concise written and verbal communication, along with strong administrative/organizational skills with excellent time management skills.
- Work with limited support.
- Excellent knowledge of computers/programs.
- Set high professional standards for consistent overall day to day operations with exceptional detail & consistency in timely follow-up.
- Strong customer service orientation and skills.
- Professional and effective guest resolution.
- Preparing and processing all paperwork, reports and SOP’s in a timely efficient manner.
- Interview, evaluate, and discipline staff.
- Track record of building and encouraging an atmosphere of teamwork.
- Demonstrate ability to lead by example.
- Abilities to inspire, train, build morale and develop people for promotion.
- Use a "hands-on" approach to management.




- Delegating where appropriate to encourage learning and development of assistants.
- Experience training and cross-training employees for career progression.
- Instill a guest service attitude in all employees.
- Coach employees how to resolve and de-escalate conflicts.
- Instill a calm, organized approach in all situations.
- To train all staff in health and safety.
- To carry out any and all directives of other duties directed to him/her from the owners.

Business Requirements:

- Strong budgetary, projections, and cost control skills.
- Ability to produce consistent profits.
- Solid scheduling experience.
- Follow/enforce company & HR policies and procedures.
- Assume responsibility/accountability.
- Excellent health & safety and sanitation skills.
- Understand security requirements.
- Create courteous, friendly, professional work environment.
- Ability to quickly evaluate alternatives and decide on a plan of action.
- Think creatively.
- Teach suggestive selling techniques.
- Forecasting skills.
- Balance needs of company and owner.

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking

Ability to commute/relocate:
- Alliston, ON: reliably commute or plan to relocate before starting work (required)

Experience:
- Hotel: 5 years (required)
- Food service: 7 years (required)
- Management: 4 years (required)

Licence/Certification:
- Smart Serve (required)
- Food Handler Certification (required)
- First Aid Certification (preferred)
- CPR Certification (preferred)

Work Location: In person

📌 Assistant General Manager (Alliston)
🏢 Nottawasaga Inn Resort
📍 Alliston