Now Hiring: Driven Assistant Service Manager – Lead with Confidence, Elevate the Customer Experience, and Help Drive a High-Performing Service Team to Success! Are you a natural leader with a passion for customer service and the drive to succeed in a fast-paced automotive environment? As our Assistant Service Manager, you’ll be at the heart of the action—supporting the Service Manager in leading the team, coordinating workflow, ensuring top-notch customer satisfaction, and keeping operations running smoothly!

Experienced in providing exceptional customer service Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building Develop and implement a long-term strategy and action plan to attract and retain customers Coach team members to provide excellent customer service Recruit, develop, motivate, recognize and hold accountable an Auto Service team that will meet established objectives and targets for sales and profitability Improve sales and profitability for the Service Centre Effectively resolve customer and employee complaints and concerns Ensure compliance with Health and Safety and all other workplace regulations and policies Promotes service safety and security procedures ~ Other duties as required by management Minimum 5 years experience in the automotive service industry Minimum of 3 years of progressive service experience, leading to management Experience with PBS or other DMS systems an asset Excellent communication,



interpersonal and time management skills Robust computer & leadership skills Automotive Technician’s License is an asset Must be willing to be flexible with work schedule 40+ State-of-the-art facilities and an 80,000 sq. ft. centralized service "Hub" ~ A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks. ~ Personalized coaching, mentoring, and training focused on both individual growth and team success. ~ Employee referral bonus opportunities ~ Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop. ~ On-site Parking The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

This posting reflects a current and active opening. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace.

We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, (phone hidden) or careers@401auto.

📌 Assistant Service Manager - Mississauga Kia
🏢 401 Auto
📍 Mississauga