Position OverviewLifetimes Living Inc. (LLI) operates thirteen retirement communities across Ontario, driven by a commitment to excellence and compassion in senior living. A Regional Director of Operations, West will support and supervise management teams in the region to ensure exceptional, cost‑effective care, high standards across all residences, and compliance with all applicable statutes, regulations, and governmental requirements. Wage Rate:The starting annual salary is $135,000. Vacancy:This is an existing vacancy. Key ResponsibilitiesOperational Leadership: Oversee the daily operations of communities in the region, upholding LLI’s high standards. Strategic Support: Guide communities in developing and executing business plans, budgets, and marketing strategies, introducing targeted interventions as needed. Employee Relations: Partner with the VP of Operations on labor matters, including discipline, grievances, assist with the negotiation of collective agreements and provide guidance to General Managers on labor issues. Community Engagement: Represent LLI on external committees (e.G., Local Health Integration Networks) to align services with broader healthcare initiatives. Financial Oversight: Collaborate with finance and clinical teams to monitor budgets and ensure financial performance aligns with organizational goals. Occupancy & Quality Assurance: Support General Managers in achieving occupancy targets and conduct regular site visits to maintain residence quality. Risk Management: Proactively identify and mitigate potential risks with senior team members; ensure all legal and regulatory requirements are met while promoting individual rights and reducing risks. Team Empowerment: Create a workplace that values individuals over routines, removes hierarchy, and fosters genuine teamwork.



Who You Are / QualificationsPost‑secondary education in a related area, with 7–10 years of leadership in senior living, hotel or hospitality, and multi‑site operational experience. Robust operational expertise and financial management, budgeting, financial analysis, and resource management. Deep understanding of regulatory compliance, labour relations, and collective agreement negotiations. Excellent written and verbal communication skills, empathetic leader, and strategic problem‑solver. Proven ability to build strong cultures and motivate and inspire high‑performing and diverse teams. RequirementsClear vulnerable sector screen. TB results no older than 6 months. Proof of a recent flu shot. Valid Ontario driver’s license, reliable transportation, and the ability to travel within Ontario. What We Offer YouCompetitive Compensation:A comprehensive compensation package, including base pay, and short‑term and long‑term incentive plans. Extensive Benefits Plan:Medical coverage, health benefits, Employee Assistance Program (EAP), and an RRSP matching program. Career Growth:Explicit pathways for advancement within the organization. Comprehensive Onboarding:Extensive training and onboarding to ensure success in the role. Equity and Diversity StatementWe are committed to ensuring our hiring practices are equitable, inclusive, and privacy‑conscious. We strive to be diverse, inclusive, fair, equitable, and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager. All hiring decisions are made by people. We appreciate the interest of all applicants; only those selected forfurther consideration will be contacted.#J-18808-Ljbffr

📌 Regional Director Of Operations (Markham) - C$135,000 A Year
🏢 Lifetimes Living
📍 Markham