Associate Manager, Operations VH Permanent, Full-Time Founded on the heritage of generations of coffee services entrepreneurs Van Houtte Coffee Services prides itself on offering the highest levels of customer service day in day out. We brew over 1 000 000 cups of coffee every day, in 25 cities from coast to coast. Oversee our delivery and warehouse teams composed of Technical, Delivery and Warehouse Associates. (Ensure that all customers are receiving top level service and that service levels are met.

Supervise warehouse activities and ensure inventory targets are attained (i.e.: inventory values, days of inventory on hand, etc.) Make sure relevant administrative procedures are carried out correctly and efficiently in accordance with company policies. Oversee and manage administrative processes and procedures, ensuring these are executed and completed efficiently and in accordance with corporate policy Manage, and support the employee lifecycle (recruitment, orientation, and onboarding, retention, and offboarding). Provide coaching and performance feedback, supporting professional growth, training, and development Ensures an inclusive and collaborative work environment that is aligned with KDP values and policies Collaborate closely with Associate Managers and leaders across the territory and country to promote synergy CAD $73,900.00 - $95,700.00 annually Annual bonus based on performance and eligibility.

Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount. You are a customer first, roll-up-my-sleeves and get-it-done enthusiast. You have strong experience in operations and people management (5 years) You are a good communicator who likes to coach, lead and build high-performance teams You like planning,



optimizing and playing within key performance indicators You foster a secure work environment by promoting Occupational Health and Safety policies.

Keurig Dr

Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions.

Our North

American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, Peñafiel®, GHOST®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We offer robust benefits to support your health and wellness as well as your personal and financial well-being.

Keurig Dr

Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.

If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.

📌 Associate Manager, Operations Management (Ottawa)
🏢 Keurig Dr Pepper
📍 Ottawa