Explore a vital role with Beneva as an Administrative Support Agent in a hybrid setting. Contribute to efficient case processing and provide excellent support to clients and partners. This temporary position requires a solid focus on administrative support and excellent customer service skills.
In this role, you will engage with multiple stakeholders and ensure a seamless experience for members and providers. Your organizational abilities will be key in executing daily tasks and managing communications effectively. Key Responsibilities:
- Answer telephone communications and provide general information
- Route calls to appropriate personnel as needed
- Perform various administrative tasks related to case processing
- Manage and process mail in appropriate systems
- Follow up with members and employers to obtain necessary documents Requirements:
- College diploma required
- Proficient in French and functional in English
- Strong organizational and customer service skills
- Ability to work in a hybrid environment
- Experience with document management procedures Become an essential part of Beneva by delivering your support and service excellence.