Altasciences in Montreal is seeking a Team Leader, Call Center to supervise the Participant Recruitment Agent team during shifts, provide volunteers with trial information, and pre-screen for eligibility. This role emphasizes compliance with study protocols, GCP and SOPs while maintaining confidentiality.
The ideal candidate has at least 1 year in a call center, solid French and English communication, and a customer-focused mindset.
📌 Bilingual Call Center Team Lead & Recruitment Coach (Montreal)
🏢 Altasciences
📍 Montreal
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