Join Xplore Inc. as a Bilingual Customer Service Representative, working from home and delivering exceptional support. Be part of a dynamic team enhancing rural broadband experiences across Canada.

Xplore

Inc. is seeking self-disciplined individuals with strong customer service skills. In this remote role, you will connect directly with customers, assisting them in overcoming challenges while leveraging a comprehensive training program. You'll thrive in a busy workplace, multi-tasking effectively and meeting stringent service levels. Key Responsibilities:

- Deliver excellent customer service with courteous interactions
- Identify customer needs through active listening
- Provide account, billing, and technical support
- Process service orders efficiently
- Maintain accuracy in customer databases Requirements:
- Bilingualism in French and English is mandatory
- Experience in a contact center preferred
- Previous remote work experience advantageous
- Strong customer-centric focus
- Excellent time management and organizational skills Elevate your career in customer support and develop your skills with Xplore’s robust training process.

📌 Bilingual Customer Service at Xplore (Quebec City)
🏢 Xplore
📍 Quebec City