Staples Canada is seeking a Technical Support Team Lead to supervise and grow a team of Technical Support Agents, delivering high-quality service to internal customers. You will coach, recruit, train, and manage performance while ensuring smooth daily operations and escalations handling.
The role requires weekend and after-hours availability for outages, and a strong French language capability to support a bilingual environment. Hybrid work with in office Richmond Hill in Canada is expected.
📌 Bilingual Tech Support Lead — Team Coach (French) (Richmond Hill)
🏢 Staples Canada
📍 Richmond Hill
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