Join ClaimsPro LP as a Bilingual Technical Support Analyst in Laval, Quebec, and excel in a hybrid work model. This role focuses on user migration, software maintenance, and hardware support. In this contract position, you will assist end users with domain migration while ensuring the upkeep of computer systems.
We seek a detail-oriented qualified with exceptional interpersonal skills, a solid understanding of Microsoft Windows, and proven problem-solving abilities. Collaborate with IT teams and perform a variety of technical tasks to maintain system integrity. Key Responsibilities:
- Process and manage technical support requests completely
- Install and configure workstations and servers in Windows
- Maintain networking peripherals and hardware setups
- Document configurations and standard operating procedures
- Implement security measures and monitor adherence Requirements:
- Grade 12 diploma; IT diploma/degree preferred
- 0-2 years of industry experience in tech support
- Understanding of Microsoft Windows 11 and Active Directory
- Experience in hardware troubleshooting
- Bilingual: fluent in French and English Use your technical expertise and bilingual skills to drive IT success at ClaimsPro LP.
📌 Bilingual Technical Support Analyst Laval
🏢 SCM Services d’assurances
📍 Laval
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