This is net new role, and the successful candidate will be hired into an new position.

Insight Global is looking for a bilingual (English/French) to train on one of our client's HCM platform which includes HR, benefits, talent workforce management, platform and payroll. In this role, the successful candidate will be responsible for delivering virtual training to government customers, internal staff and partners. The candidate will be expected to work with internal and external teams to find and meet training, and funnel customer feedback up internally.

Please note, while this is a remote position but there may be some travel (up to 30%) expected depending on customer demand.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

REQUIRED SKILLS AND EXPERIENCE

- Fluent in French and English, with strong presentation and facilitation skills in both
- Experience training customers, internal teams or partners
- Proven ability to deliver effective virtual training




- Solid customer-facing, consulting and communication skills
- Can learn new concepts quickly and explain them clearly
- Comfortable with Microsoft Office and online meeting tools (Teams, WebEx, Zoom) and/or learning management systems
- Eligible to work on Government of Canada projects
- Holds, or is eligible to get, Canadian Protected B security clearance

NICE TO HAVE SKILLS AND EXPERIENCE

- Experience delivering Dayforce or other HCM product training
- Experience supporting Government of Canada or other public sector customers
- Training experience on complex enterprise or technical platforms
- Experience building or editing digital learning content, including Articulate (Rise or Storyline)
- Knowledge of accessibility and inclusive design

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

📌 Bilingual Training Consultant (Ottawa)
🏢 Insight Global
📍 Ottawa