Deskside Technician - Multi-Site - Contract (Quinte West)

Deskside Technician - Multi-Site - Contract (Quinte West)

16 Oct
|
Compugen
|
Quinte West

16 Oct

Compugen

Quinte West

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us. Position Overview: We require a temporary backfill for an IT Site Specialist traveling between Trenton, Scarborough, and Oshawa We are seeking a customer-focused Deskside Support Technician to provide hands-on technical support to end users in a corporate environment.



The successful candidate will be responsible for troubleshooting hardware, software, operating system, peripheral, and connectivity issues while ensuring incidents and service requests are resolved efficiently and in accordance with established service levels. This role requires solid technical troubleshooting skills, excellent customer service, and the ability to work independently in a fast-paced onsite environment. Key Responsibilities: Provide onsite Level 1 and Level 2 deskside support for end users. Diagnose and resolve hardware, software, operating system, application, and peripheral issues. Install, configure, deploy, troubleshoot, and replace desktops, laptops, monitors, docking stations, printers, and other end‑user devices. Perform device builds, imaging, configuration, and deployment in accordance with established standards. Support Windows 10/11 and Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office applications. Troubleshoot network connectivity, Wi‑Fi, VPN, printing, and peripheral‑related issues. Support user

📌 Deskside Technician - Multi-Site - Contract (Quinte West)
🏢 Compugen
📍 Quinte West

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