Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

We Will Be Customer Centric We

Will Be Committed to Caring About Each Other, Our Communities, and Our Workplace We Will Be Systems Thinking, Data Driven and AI enabled As a Product Operations Manager , you’ll lead the way in how products move from delivery to shelf, how the store looks and feels for customers, and how your team learns and succeeds together. Support the smooth movement of products from truck to shelf Help manage inventory flow, replenishment, and markdowns Use sales results and operational data to understand what’s working and where to improve Take ownership of action plans that help the store operate efficiently and profitably Help lead visual presentation and merchandising standards Support store resets, collection changes, and promotional setups Partner with store leadership and visual teams to keep the space customer‑friendly and inspiring Help team members grow their skills and confidence Put customers first Make decisions with the customer experience in mind Support new ways of working,



including technology that improves how customers shop Ensure customers can navigate and enjoy the store independently or with team support Learn how to manage risk while keeping people at the center of decisions Have 2–3 years of management or key‑holder experience in retail or a customer‑focused environment Enjoy hands‑on work and being active on the sales floor Can work a flexible schedule, including evenings and weekends Are comfortable lifting and moving product with proper tools and techniques A university degree is an asset but not required In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment.

We regularly review these tools to help prevent bias or discrimination. At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.

We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities.

📌 Business Product Operations Manager (Brossard)
🏢 Indigo Books
📍 Brossard