Apple's retail store in Winnipeg, Manitoba has an opening for a Store Leader, a full-time management position requiring availability on nights, weekends, and public holidays. This posting covers both existing vacancies and future opportunities at Apple.

The Store Leader builds and coaches a store team to deliver exceptional customer experiences and meet Apple's business priorities, while managing scheduling, operations, and team development across a complex retail environment.

About the Role: Store Leader

Much of this role centres on people leadership: attracting, recruiting, training, developing, and retaining a diverse, high-performing team. You'll coach leaders within the store to build their own high-performing groups, and you'll actively participate in Floor Leadership to remove operational obstacles and improve both customer and team member outcomes.

You'll also own the store's operational strategy, setting scheduling that reflects business needs and individual circumstances, analyzing business data to support the Apple Retail vision, and assessing team and customer sentiment through formal and informal channels.

The role requires upholding Apple's policies and procedures, protecting confidential business, customer, team member, and financial information, and modelling Apple's values of inclusion and diversity in daily activities. You take action to create a safe, respectful, and inclusive environment for all team members.

Perks and Salary

For postings in Ontario, qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum. The posting does not state the pay range or list specific benefits for this Winnipeg location.

Apple states that accessibility is reflected across its culture, benefits, and digital tools, and that reasonable accommodations are provided to applicants with disabilities.

Job Details

Job Type: Standard

Company: Apple Canada





Location: Winnipeg, Manitoba R3G 0W4

Requisition ID: 200686360-2442

Schedule: May include nights, weekends, and public holidays

Responsibilities

The Store Leader is accountable for both team performance and store operations. Duties span coaching, strategic planning, scheduling, and the day-to-day customer experience on the floor.

- Lead and coach a team to identify customers' needs, deliver exceptional customer interactions, and meet Apple's business priorities
- Develop leaders within the store to build high-performing teams that deliver measurable results
- Attract, recruit, train, develop, and retain a diverse, high-performing team
- Participate in Floor Leadership consistently and actively, removing operational obstacles to improve the customer experience and team member performance
- Develop the store's operational strategy to drive Apple's business priorities and achieve store performance goals
- Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs
- Analyze business information to support and execute the Apple Retail vision
- Assess team and customer sentiment through formal and informal channels, address areas of opportunity, and recognize successes
- Maintain Apple's policies and procedures and protect all company assets, including confidential business, customer, team member, and financial information
- Model inclusive leadership behaviours, build diverse teams, and take action to create a safe, respectful, and inclusive environment

Requirements / Skills

The posting sets out both required and preferred qualifications.



Five or more years of leadership experience in retail, sales, or a related field is required, along with schedule availability that may include nights, weekends, and public holidays. Candidates for roles based in Quebec must be proficient in written and spoken French; English is required for roles throughout Canada.

Preferred qualifications describe the capabilities Apple looks for in candidates who go on to succeed in this position.

- Leadership experience: 5+ years in retail, sales, or a related field (required)
- Schedule availability: nights, weekends, and public holidays in the retail store, in line with local laws and subject to approved accommodations (required)
- French proficiency: written and spoken, required for Quebec-based roles; English required throughout Canada; sign language supported for both languages (required where applicable)
- Goal achievement: ability to exceed goals and persist in accomplishing objectives despite obstacles and setbacks (preferred)
- Integrity and trust: operates with a high level of integrity and instills trust within the team (preferred)
- Decision-making: makes timely and sound decisions using analytics, experience, and judgment (preferred)
- Communication: communicates with excellence and tailors communication style to different audiences (preferred)
- Coaching and development: coaches, trains, and develops the store team to drive positive customer experiences and deliver measurable results (preferred)
- Multi-priority management: manages multiple strategic priorities through effective organization, planning, and prioritization in a fast-paced, complex, and constantly changing retail environment (preferred)

5+ years of leadership experience in retail, sales, or a related field. Be proficient in written and spoken French if the role is based in Quebec — English is required for roles throughout Canada (sign language supported for both languages).

📌 CA-Store Leader (Winnipeg)
🏢 Apple - Canada
📍 Winnipeg