Location: Toronto, ON, CA, M5J 2V5Jobs by Category: Sales and MarketingJob Function: MarketingStatus: Full TimeSchedule: RegularDescriptionJoin our team and what we’ll accomplish togetherTELUS Business Solutions is evolving how we build, launch, and scale Managed Services for our B2B customers. As the Senior Product Manager – Managed Services, you will own the Managed Services platform and be responsible for standardizing capabilities across the platform to enable faster onboarding of new offerings, consistent service delivery, and scalable monetization.This role is focused on driving standardization, improving customer experience, and accelerating revenue growth across the Managed Services platform. You will also lead the introduction of AI-driven workflows and automation to improve product development, documentation, operational onboarding, and platform efficiency.You will work across internal teams and external partners to integrate capabilities into a broader ecosystem that supports TELUS’ Managed Services strategy.What you’ll doOwn the product vision, roadmap, and governance for the Managed Services platformStandardize core platform capabilities across Managed Services to support consistent, scalable deliveryPartner with B2B Product Managers to onboard new offerings onto the platform in a repeatable and efficient wayWork across Technical Product, Sales, Operations, Network, Support, Finance, and other stakeholders to align priorities and deliver outcomesDefine and evolve product catalogs, product characteristics, and scalable service architectureOwn the financial model and business case development for the platform, including pricing, forecasting, investment planning,



and revenue implicationsIdentify opportunities to improve processes through AI, automation, and digital workflow optimizationPartner with Marketing teams to support go-to-market readiness and platform adoptionBuild and manage relationships with internal and external stakeholders and partners to integrate partner capabilities into the broader platform modelTranslate business needs into clear product requirements, operating models, and implementation plansQualifications7+ years of experience in telecommunications, technology, or B2B platform product management, with a strong track record of owning and scaling platformsStrong background in product management, platform enablement, project delivery, or managed servicesExperience working across complex, cross-functional teams and driving alignment across internal and external stakeholdersStrong commercial and analytical skills, including ownership of business cases, financial models, pricing inputs, and forecastingExperience with service-based, subscription-based, or platform-based business modelsStrong communication skills and the ability to influence without authorityComfort working in ambiguous, fast-changing environmentsNice to have: Experience with TM Forum, eTOM, ITIL, or related frameworksNice to have: Experience with API-based platforms, cloud-native solutions, or XaaS/SaaS environmentsNice to have:



Hands‑on experience applying AI tools, automation, or process improvement initiatives to improve product delivery or platform operationsNice to have: Agile tools such as Jira and ConfluenceEducation: Degree in Business, Engineering, Computer Science, or a related fieldMBA is an assetCertifications such as ITIL, PMP, CSM, CSPO, or SAFe are considered an assetBenefitsComprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and adaptable benefits plan to meet the needs of you and your familyFlexibility to work in‑office, virtually or a combination of both, based on the role's requirementsGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more …Salary Range: $86,000-$136,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.EEO StatementWe are committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.We offer accommodation for applicants with disabilities, as required, during the recruitment process.#J-18808-Ljbffr

📌 Senior Product Manager - Managed Services - C$86,000 - C$136,000 A Year (Winnipeg)
🏢 TELUS Business Solutions
📍 Winnipeg