Position Title: Detox ManagerLocation: Lighthouse Mission, Winnipeg, MBReports to: Operations Director for DetoxMission:Building bridges of hope by supporting the physical, spiritual, social, and psychological needs of our community, we aim to bring eternal freedom and joy.Vision:A community where every individual's biopsychosocial and spiritual needs are met, ensuring that each person steps into a future of enduring freedom and boundless joy, one life at a timeCore Values:Compassion - Recognizing the multifaceted nature of human beings, we commit to addressing not just the physical, but the emotional, social, psychological, and spiritual needs, mirroring Christ's comprehensive care.Enduring Hope - Rooted in the belief that every individual deserves a future brimming with freedom and joy, we continually strive to be a beacon of optimism and assurance, drawing from the eternal hope of the Gospel.Inclusive Love - Embracing all individuals irrespective of their backgrounds, struggles, or stories, we embody Christ's unconditional love, welcoming everyone into our community with open arms, just as He did.Stewardship - Guided by the principle that we are caretakers of God's creations, including our fellow beings, we dedicate ourselves to selfless service, ensuring that resources, time, and skills are used effectively to bring about positive change in the lives of those we serve.Position SummaryThe Detox Manager will report to the Executive Director and provide tactical leadership and oversight of the detox program. They are responsible for the smooth and safe operation of the centre, ensuring appropriate staffing levels, overseeing facility management and general operations, and fulfilling day to day business needs.



This position creates the standard and establishes the atmosphere for the centre by creating and maintaining an setting of safety, trust, compassion, and excellence in care.Primary ResponsibilitiesClinical & Program OversightEnsure continuity of care between all staff shiftsReview and monitor shift reports and participant documentation with follow up as requiredProvide support and guidance to all staffMonitor admission and discharge for all participantsEnsure participant safety, confidentiality, and program standards are maintainedIntake & ReferralsOversee relationships with partner agencies, building strong connections and communication channelsDevelop, maintain, and implement all intake and discharge process and supporting documentationSupport staff through the intake and referral processesAdministrationExternal reporting and accountability regarding appointed metricsPrepare reports for funding and regulatory requirementsMonitor occupancy and bed utilizationCoordinate communication with external agenciesAssist in policy implementationSupport donor engagement to bolster sustainable revenueLeadershipHigh level of oversight on all program and participant documentationProvide day-to-day supervision of program operationsSupport staff through coaching and mentorshipEnsure consistent communication between shiftsFacilitate staff orientation, onboarding and training,



or delegate as requiredOversee and implement quality improvement initiativesEnsure all staffing levels are met and all shifts are filled, supporting coverage as neededAdditional ResponsibilitiesOther duties as assignedEducation, Experience and CredentialsDiploma or Degree in Social Work, Human Services, Psychology, Nursing, Addictions, or related field required OR five or more years of directly related leadership experience within addictions, detoxification, shelters, healthcare, or community services.Current First Aid and CPR Certificate requiredLeadership experience requiredExperience coordinating referrals is considered an assetKnowledge of addictions and treatment, including withdrawal management, and trauma informed care considered a significant assetNon-violent crisis intervention training considered an assetMust be able to obtain and maintain a clear Vulnerable Sector Clearance.Experience working with vulnerable persons considered an assetPersonal CompetenciesAbility to guide others through servant leadershipStrong verbal communication skillsAbility to deescalate a situation in a high pressure and unpredictable environmentHighly organized and able to plan and prioritizeAbility to remain calm and centred in stressful situations while applying critical thinkingStrong conflict resolution skillsDesire to mentor and develop othersWork EnvironmentThe position is based in a detox facility where staff work in and among individuals going through detox recovery.Flexibility schedule, which may include working evenings, nights, weekends and holidays.The work environment reflects the Christ-centered mission, where staff collaborate in ministry-focused work that supports individuals on their recovery journey.

📌 Detox Manager (Winnipeg)
🏢 Teenchallenge
📍 Winnipeg